How To Fix “Message in conversation not found” Error In ChatGPT

How To Fix “Message in conversation not found” Error In ChatGPT

Are you getting Message in conversation not found” error in ChatGPT?

If “Yes”, then you are not alone, there are many users out there facing this problem.

The error occurs when the user asks a custom GPT to provide more in-depth answers.

However, the error can occur due to multiple factors such as technical issues, bugs, browser/device issues, network problems, maintenance or updates, but it typically happens when the user asks a query to find in-depth answers.

In this article, you will learn how to fix “Message in conversation not found” error in ChatGPT.

How To Fix ChatGPT error “Message in conversation not found”

To fix ChatGPT error “Message in conversation not found”, you have to follow these solutions:

  • Check ChatGPT Server Status
  • Open ChatGPT On Browser
  • Reload/Refresh The Page
  • Start a New Chat
  • Clear Browser Cache and Cookies
  • Log Out and Log In To ChatGPT
  • Connect/Disconnect VPN
  • Contact OpenAI Support

Fix 1. Check ChatGPT Server Status

Go to Visit – to check server status.

If you see ChatGPT is down/under maintenance or having an outage, then you have to wait until the server issue is fixed by the ChatGPT.

Fix 2. Open ChatGPT On Browser

If you are using ChatGPT desktop app, then try to open ChatGPT website on a web browser (for example in Chrome) and retry.

Tip: You can also try different web browsers.

Fix 3. Reload/Refresh The Page

  • Reload or refresh the ChatGPT webpage.
  • Press CTRL + SHIFT + R to refresh.
  • And then retry to ask a prompt/query.

Tip: You can also open a new tab/incognito tab and visit ChatGPT website.

Fix 4. Start a New Chat

Try to start a completely new chat with the same custom GPT version.

This will help you to get rid of ‘Message in conversation not found’ issue.

Fix 5. Clear Browser Cache and Cookies

  • If you are using Google Chrome, then click on 3 vertical dots > Clear browsing data.
  • Select time duration. Check mark “Browsing History”, Cookies and other site data, “Cached images and files” and then click on “Clear Data”.

Fix 6. Log Out and Log In To ChatGPT

  • Go to –
  • On the left sidebar click on “Log out”.
  • Close your browser and then open it.
  • Go to ChatGPT website, click on “Log in” and log in.
  • Now, check if the error is fixed.

Fix 7. Try ChatGPT In Mobile

  • On your phone, open Chrome or any other web browser.
  • Go to and then tap on “Try ChatGPT”.
  • Login into your account and start asking queries.

Fix 8. Connect/Disconnect VPN

If you are not using a VPN, then connect to a VPN and then try.

If you are already connected to a VPN, then disconnect it and then try ChatGPT.

Fix 9. Contact OpenAI Support

If all solutions fail for you, then it is time to contact Open AI customer support for further assistance.

  • Go to
  • Click on the chat icon. Select “Search for help” and then click on “Send us a message”.
  • Here select the appropriate topic for your issue.
  • Describe your issue and send the message.
  • Now, wait for the response from the support team.

Wrap Up

I hope out of nine solutions, any one of the solutions has worked for you to fix “Message in conversation not found” Error In ChatGPT.

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