How To Fix Character AI Not Working or Not Loading (2024)

How To Fix Character AI Not Working or Not Loading

In This Article, You Will Learn How To Fix Character AI Not Working or Not Loading (2024 Guide).

How To Fix Character AI Not Working or Not Loading

Fix 1. Update Chrome, Clear Character AI’s Cache Files & Turn Off Hardware Acceleration

1.1: Update Chrome

  • Open Chrome, click on 3 dots and then select “Help” and click on “About Chrome”.
  • If there is any update available, Chrome will automatically download the update.
  • Once updated, relaunch your Chrome.

1.2: Clear Character AI’s Cache Files

  • Open Chrome, click on 3 dots and select “Settings”.
  • On the left, click on “Privacy and security” and then click on “Third-party cookies”.
  • Scroll down and click on “See all site data and permissions”.
  • Then type “character ai” in the search bar and delete character ai’s cache files.

1.3: Turn Off Hardware Acceleration

  • Open Chrome, click on 3 dots and select “Settings”.
  • On the left, click on “System” and turn OFF “Use hardware acceleration” if it is ON. Relaunch Chrome.
  • Now, check if character.ai is working or not.

Fix 2. Change DNS Server

  • In Windows Search, type Control Panel and open it.
  • Go to Network and Internet > Network and Sharing Center > Connections (e.g., Ethernet/Wi-Fi).
  • Click on “Properties”. Double-click on “Internet Protocol Version 4 (TCP/IPv4).
  • Select “Use the following DNS server addresses”.
  • In the Preferred DNS server, enter “8.8.8”.
  • In the Alternate DNS server, enter “8.4.4”.
  • Click on “OK” and close the Windows.
  • Now check if your problem is fixed or not.

Fix 3. Connect To a VPN

  • Go to Chrome Store: https://chromewebstore.google.com/
  • In the search bar type “vpn” and hit enter. You will see so many results.
  • Add any VPN to Chrome and connect to it after selecting location.
  • Once you are connected to VPN, check character.ai is loading or not.

Fix 4. Switch Browsers or Try Using Incognito Mode

  • If you are using Chrome, then try using a different browser (such as Brave, Firefox, EDGE, Opera, Safari, etc).
  • Or access Character Ai in incognito or private browsing mode and see if this fixes your issue or not.

Fix 5. Check Server Status of Character Ai

  • Go to – https://status.character.ai/
  • Check for server status, if Character Ai server is down or having outage, then you can’t do anything about it, instead you have to wait until the server issue is fixed by the Character Ai.

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