How To Fix iTunes Stuck On Preparing To Sync

How To Fix iTunes Stuck On Preparing To Sync

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How To Fix iTunes Stuck On Preparing To Sync

In This Article, You Will Learn How To Fix iTunes Stuck On “Preparing To Sync” on Windows or Mac.

How To Fix iTunes Stuck On Preparing To Sync

Fix 1. Force Quit MDCrashReportTool (On Mac)

  • Open The Activity Monitor app.
  • Look for MDCrashReportTool and Force Quit it.
  • After this, the syncing process will work fine.
  • Unfortunately, it looks that process starts back up with every sync, so prepare to repeat this a lot.

Note: If that doesn’t work, then turn on Airplane mode on both iPhone and Mac, and then try.

Fix 2. Kill MDCrashReportTool .exe (On Windows PC)

There is a process called MDCrashReportTool.exe, you need to look under Task Manager -> Details.

Killing the process will work perfect.

Fix 3. Turn OFF Apple Watch, Wi-Fi, Bluetooth

If it gets stuck while trying for the Apple Watch, then simply turn off Apple Watch.

If that does not work, then turn off Wi-Fi and Bluetooth and then check.

Fix 4. iTunes Stuck in “Preparing To Sync” By Following These Steps (on Windows)

  • Start iTunes on PC and connect the iPhone
  • Start synchronization and wait until the sync at step 2 “… prepare…” stuck
  • Disconnect the USB cable to the iPhone and wait until the sync process in iTunes is finished.
  • Reconnect iPhone (Don’t close iTunes in the meantime)
  • Start synchronization again, now it runs through without any problem.

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