
In This Article, You Will Learn How To Fix Apollo Group TV Not Loading Or Not Working.
How To Fix Apollo Group TV Not Loading Or Not Working
Fix 1. Turn OFF and Turn ON Your Device (Firestick/Android/TV)
Switch off your device. Unplug all wires and cables and wait for 1 minute. For Android, switch off your phone.
Plug all wires and cables. Turn on your device and then try connecting again to Apollo Group TV.
Fix 2. Clear Firestick Cache
- Launch Firestick, navigate to the Settings
- Select Applications, then Manage Installed Applications.
- Find the Apollo Group TV app and click on it.
- Select “Clear Cache” and “Clear Data” followed by “Force Close”.
Fix 3. Update Apollo Group TV App
- On Android: Open Play Store > Search for Apollo Group TV > tap on “Update” if any available.
- On Firestick: From Main menu, navigate to Settings > Applications > Manage Installed Applications > Apollo Group TV > Click on “Update”, if any available.
Fix 4. Switch Players (On Android)
- From the main menu of the app, navigate to the Settings
- Scroll down and select the Player Settings
- Click to the right and change the player from EXO to VLC or VLC to EXO.
- Here you can change both the VOD player and LIVE TV player.
Fix 5. Connect To A VPN
If you are not connected to VPN, then install one and connect to VPN and then try.
You can connect to one of these VPNs: Finland, USA, Denmark, Canada, Sweden, Norway, Switzerland.
Fix 6. Uninstall and Re-Install Apollo Group TV App
- Uninstall Apollo Group TV App from your device.
- Restart your device and then re-install the Apollo Group TV App.
- Now, check if your issue is fixed or not.
Fix 7. Contact Apollo Group TV Support
If all fixes fail, then it is recommended that you must contact Apollo Group TV Support.
- You can contact Apollo Group TV support via email: support@apollogroup.tv
- Or you can create a support ticket: https://help.apollogroup.tv/support/tickets/new
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Max Field is a founder of Recover Android Data. He is an Android lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Provide Gaming Tips, Tricks, Game Error/Issues Solutions (PC/Xbox/PlayStation/Mobile). He has 11+ years of experience in this field.