How To Fix Showmax Not Working On Smart TV

When you found that Showmax is not working on your Smart TV, then you must solve the issue as quickly as possible.

You can follow the below-mentioned solutions one-by-one and see if it fixes your issue.

Note: The below-mentioned solutions are applicable for all Smart TV that support Showmax such as Samsung, LG, Sony, Hisense, OnePlus, Apple, Panasonic, JVC and more.

Solution 1: Check Your Smart TV Support Showmax

First thing first!

You must check that your TV support Showmax app. If you are looking for live streaming (Showmax Pro), then check the supported device – HERE.

But, if you just want to watch Showmax shows without live streaming, then these are the supported TVs:

Samsung Smart TVs (from 2012 and later)
Samsung Tizen Smart TVs (from 2015 and later)
LG NetCast Smart TVs (from 2012 to 2014)
LG WebOS Smart TVs (from 2014 and later)
Hisense Smart TVs “Selected models” (Only Africa)
Android TVs (e.g., Sony, Philips)

This is the most important thing that you must keep in mind. So, before buying a TV, you must make sure that it supports Showmax.

Also Read: How To Fix Netflix Not Working On Smart TV

Solution 2: Check Your Internet Connection

Showmax is an online service and hence it requires internet service to run. Even if you are accessing Showmax via DSTV Explora decoder, it needs to be connected to the internet for it to work.

Show, check your internet connection and make sure your wifi has a strong network and stable connectivity.

Check if you are able to stream Showmax on your smartphone on the same internet. Or you can connect to different internet and check.

Solution 3: Check Showmax Server

If the server of the Showmax is down, then you will definitely face not working issue of the app.

You can check the server status of the showmax on Downdetector and if you see a spike in the graph, it means there is some issue in the service.

In such a case, you can’t do anything. You have to just wait until the issue is fixed by Showmax and the server gets up.

Also Read: Crave TV App Not Working on Samsung TV? Here’s What I Did!

Solution 4: Restart Your Smart TV

This is a very simple yet effective method to fix any kind of issues or problems on your TV.

So, simply unplug your TV from the power socket. Wait for a few minutes and then plug in and switch ON your TV. Now, try to run Showmax app and see if it is working fine and if the problem gets solved or not.

Solution 5: Update Showmax App

If you are still using the outdated Showmax app, then it’s time to update it. It is important to update your apps. No matter whether you are using it on your smartphone or TV.

The updates are meant to solve known issues and keep your device secure and also it adds new features and keeps the app performance working smoothly.

So, kindly look for the update of your Showmax app and if it is available then update it.

Solution 6: Update Smart TV OS

Just like updating the app, you have to also update your Smart TV operating system to the latest version.

So, check for the software update on your Smart TV and if any update is available, then kindly update it.

Also Read: How To Fix Disney Plus Not Working On Samsung Smart TV

Solution 7: Clear Showmax App Cache & Data

If the cache files and data of Showmax app have got corrupted, then clearing the cache files and data can help fix the problem.

To do this, on your TV go to Settings > Apps > Select Showmax and then select Clear Cache and Clear Data.

Solution 8: Logout and Re-Login To Your Showmax Account

This is another simple trick that surprisingly works in many cases.

Just try it and see if this work in your case or not.

Simply sign out from your Showmax account on your TV and then sign in.

Solution 9: Reinstall Showmax App On Your Smart TV

Another way to solve Showmax not working, not responding, crashing, not loading, showing black/blank screen is to reinstall Showmax app on your TV and then reinstall it.

After reinstalling the Showmax, open it, log in to it and then see if it fixes your issue or not.

Also Read: How To Connect TECNO Phone Or Tablet To TV

Solution 10: Contact Showmax Customer Support

Still Showmax not working?

Even after following the above-mentioned solutions, if your Showmax is not working, then at last, it is time to contact Showmax customer support.

Explain your problem to them and then follow their instructions to solve your issue or error.

Wrap Up

In this article, we have provided some potential workaround that will help you to fix Showmax not working on Smart TV.

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How To Fix Showmax Not Working On Smart TV

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