Google Chrome Not Downloading Files? Here’s The Real Fixes!

How To Solve Google Chrome Not Downloading Files

Google Chrome is a popular browser and many of us often use it for downloading files and many more.

But there are times when it failed to download files such as photos, videos, PDF files, Word documents, Ebook, Music, and Email Attachments and you may face difficulty.

So, in this guide, we covered the possible ways to troubleshoot Google Chrome not downloading files. You can simply follow the mentioned solutions to fix the issue.

First, let’s start with a practical scenario.

Practical Scenario: Chrome Not Allowing Users To Download Files

Google Chrome Not Downloading Files

Good morning all, I have been using Google Chrome for nearly a year as part of a school job. On my school profile with Chrome, I cannot download any files. If I open guest mode or switch to a different profile, it downloads just fine. But… This even happens when I’m at home, not on the domain. If I log in on my personal computer with my school chrome profile, once again I cannot download files. Does anybody have any ideas of what I could try?

Thanks

Source – Reddit

That is just one scenario there are many other users encountering this problem.

There could be several reasons behind this error. So, let’s check what are the common causes of this download failed error.

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Causes: Why Google Chrome Not Downloading Files?

  • An outdated software and outdated app.
  • Due to internet connection issues.
  • Insufficient device storage.
  • The app may not have enough permissions or not have all the required permissions.
  • Due to a corrupted cache file.
  • If you are using VPN, then you may face the error.
  • Maybe battery restrictions are enabled.

These are the common causes of the issue. Now, let’s move to the solutions.

Fix Google Chrome Not Downloading Files On Android

Here you will about to know the solutions for Android, simply follow it.

Note: The below-given steps may vary on your phone-to-phone model.

1. Check Internet Connection

As you all know, internet is a common need for every app. So, if your network connection is unsteady or fluctuating, then it might be the reason behind the “download failed error”.

First, check your network connection, you can run a Speed Test of your network, and by doing this you will know whether your connection is fast enough or not.

2. Enable “Ask Where To Save Files”

Well, whenever you download any files, it saves in your download folder. So, if chrome wasn’t able to find that folder, then it may cause the issues of files not downloading.

To fix it, you can enable the “Ask where to save files” option, by enabling this the app will ask for where to save files whenever you are trying to download any files on it. These are the steps to follow.

  • Navigate to Chrome and tap on the 3 dots present in the top right.
  • Now, tap on Downloads, then select the Gear Icon next to the search option.
  • Now, enable the “Ask where to save files” option.
  • At last, try again and check whether the problem is fixed or not.

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3. Allow All The Required Permissions

Well, just like the other apps, if you didn’t give all the permission to the apps, then you may encounter several problems.

So, if you didn’t allow all the necessary permission to the Chrome browser, then it may cause the problem of failing to download.

So, allow all the required permission to fix it, these are the steps to follow.

  • Press and hold the Chrome app icon until the Info icon appears, once it appears, then tap on it.
  • Now, select Permissions and simply allow all the required permissions individually.

Permissions Settings

  • At last, check whether the error is fixed or not.

4. Allow Background Data Usage For Chrome

If you didn’t allow the background data usage for the chrome browser, then you may face the download failed or paused issue.

To solve this, you need to remove the background data usage restrictions. These are the steps to follow.

  • Navigate to Settings and select Apps.
  • Now, look for the Chrome app, then tap on it.
  • Now, select Mobile data, then enable the “Allow background data usage” and “Allow data usage while Data saver is on” options.

Allow Background Data Usage

(Pic Credit – TechWiser)

Now, check whether the download failed error is solved or not, if not, then move to the other solution.

5. Clear Your Device Storage Space

As we mentioned earlier, if your device has insufficient storage, then google chrome cannot download files.

So, before performing the aggressive workaround give this workaround a try and try cleaning your phone’s storage.

First, check your device storage if it’s running out of space, then you should free up the space.

So, try to uninstall the unused apps or some files that are not important anymore. These are the steps to follow.

  • Launch Settings on your phone, then select Battery and device care.
  • Now, tap on Storage and check the storage from there, if your device running out of space, then free up some.

Always check whether the issue is fixed or not, if not, then move to the other solutions to get rid of it.

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6. Update OS Version And The App

An outdated OS and app version can lead the device to several problems. It might be the software glitch or the app bugs leading the Chrome app not to download files.

So, it would be better if you update both of the software and the app to the latest version. These are the steps to follow.

Steps For OS Version: –

  • Navigate to Settings on your device.
  • Now, look for System, then tap on it.
  • Now, tap on System update, then you will able to see its status.
  • Now, simply follow the on-screen instructions.

Steps For The App: –

  • Open Google Play Store on your phone.
  • Now, tap on the Search option and search for Chrome app, then tap on it.
  • Now, simply hit the Green Update option, if available.

After updating both the device and the app, check if the issue still exists or not.

7. Change DNS Server Settings

Well, your device usually connects to that DNS server which is provided by your network service provider. There might be chances that your connected DNS server is slow.

To fix it, you can try to connect to a different DNS server to check if that works fine or not. Follow the below-mentioned steps.

  • Open Chrome browser and tap on 3 dots.
  • Now, tap on Settings and select Privacy and security.
  • Now, tap on Use secure DNS, then select “Choose another provider” option.
  • Now, switch to a different DNS connection by using the drop-down menu.

Change DNS Server Settings

(Pic Credit – TechWiser)

  • Lastly, check whether the issue is fixed or not.

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8. Turn Off Battery Restriction For Google Chrome

If you have enabled the battery restriction for the app, then it will not work in the background and you may face the download failed error.

Therefore, it would be better if you disable its restrictions. These are the steps to follow.

  • Open Settings on your phone and tap on Apps.
  • Now, look for Google Chrome, then tap on it.
  • Now, tap on Battery, then choose the Unrestricted
  • At last, restart your phone and check if it’s downloading files or not.

9. Turn Off VPN

If you are using a VPN on your device, then Chrome pdf and other files download may not work for you.

Hence, it would be better to disable the VPN first and then try to download files.

10. Clear Cache Of Download Manager And Chrome App

As we mentioned earlier, a corrupted cache can also cause the problem of files not downloading. Usually, long use of an app can cause a corrupted cache. It might be the Download manager and the Chrome app cache get also corrupted.

So, clearing its cache and data can solve the problem easily and you will able to download pdf, documents, and other file types on your phone. These are the steps to do so.

  • Launch Settings and select Apps.
  • Now, look for the Chrome app, then tap on it.
  • Now, select Storage and hit Clear Cache.

Clear Cache Of Chrome

(Pic Credit – TechWiser)

Steps For Download Manager: –

  • From the Apps page, hit the Filter and sort option.
  • Now, switch on the toggle to next to Show system apps.
  • Now, look for Download Manager, then tap on it.
  • Now, select Storage and hit Clear Cache.

Clear Cache Of Download Manager

(Pic Credit – TechWiser)

At last, check whether you are able to download files. Now, let’s start with the solutions for PC users who are suffering from this error.

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Solve Google Chrome Not Downloading Files On PC

Now, you will see the solutions for PC users. But first, let’s dive into the quick fixes.

Quick Fixes: –

  • Check for your internet connection, if it is slow and unsteady, then it may cause a download failed error. So, run a Speed test to check your connection speed.
  • Try to restart your PC and the browser, then try to download the files again.
  • Use Incognito mode, to enter in this mode launch Chrome browser and click on the 3 dots > New Incognito Window.
  • Try to contact the website owner and tell them about the error.
  • Download files by using the link and save the picture by right-clicking and selecting Save as option.

These are some of the quick fixes, I would recommend you to try the quick fixes first, before performing any aggressive workarounds.

Now, let’s move to the solutions to fix the chrome does not download files problem.

1. Turn Off Browser Extensions

Well, extensions help users in many situations, but there are times when extensions prevent the browser to download files by interfering with the settings and conflicting with the proper functioning.

So, it’s better to disable it and temporarily use the browser without any extensions. These are the steps to follow.

  • Navigate to Chrome and click on the 3 dots icon present in the top right corner.
  • Now, select More tools option, then click on Extensions.
  • Now, disable all the installed extensions one by one.
  • At last, check whether the problem is fixed or not.

2. Update The Browser

Just like updating the apps on the Android phone can rectify the issue, you can also update the browser on your PC, by updating the app the existing bugs and glitches get fixed. These are the steps to do so.

  • Launch Chrome on your PC, then click on the 3 dots icon at the top right corner.
  • Now, click the Help option and select About Google Chrome.
  • Now, simply check and tap on the Update option, if available.

Always, check whether the problem is solved or not.

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3. Clear Cache & Cookies Of Browser

If you are still suffering from Chrome pdf download not working, then you can try to clear the cache & cookies of your browser it may help in downloading the pdf, documents, and other types of files. These are the steps to follow.

  • Launch Chrome and click on the 3 dots present at the top right corner.
  • Now, select More Tools, then click on Browsing Data.
  • Now, select the time range to “All Time” by using the drop-down menu.
  • At last, click on the Clear Data.

Clear Browsing Data

(Pic Credit – Techbout)

After that, restart your browser and check whether Google Chrome won’t download files problem is solved or not.

4. Enable Third Party Installation

If you didn’t allow permission to download apps from anywhere on the internet and you are downloading a third-party app or a program, then you may face the error.

So, allow the permissions and try again later. Follow the mentioned steps if your PC is running on Windows 10.

  • Navigate to Settings and select Apps.
  • Now, select Apps & Features located at the left pane.
  • Now, choose the option Anywhere or Warn while installing Non Microsoft Apps.

Turn on Third-Party App Installation

(Pic Credit – Techbout)

By doing this, you can download any third-party apps and programs without having any issues.

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5. Change Download Location Of Your Browser

There might be chances that download folders cause some issues or get corrupted, in such a case, whenever you try to download and save the files, then it may fail.

To fix it, you can change the download location, by doing this the files will save in the chosen folder. These are the steps to follow.

  • Navigate to Chrome > 3 Dots > Settings.
  • Now, select Downloads, then click on the Change.

Note: If the “Ask Where to Save Each File Before Downloading” option is enabled, then turn it off.

  • Now, choose Desktop, then click Select Folder, it will let your download files appear in the desktop.

Change Download Location

(Pic Credit – Techbout)

Check if the problem still exists or not.

6. Reset Chrome To Default Settings

if you are still not succeeding in fixing the problem, then you can try this workaround of resetting the browser settings to default.

Many users often use this workaround, as it is effective and you don’t need to waste your time in fixing some annoying problems.

So, it would be better to perform it, these are the steps to follow.

  • Navigate to Chrome and hit the 3 Dots present in the top right corner.
  • Now, click on Settings and select Reset and clean up from the left pane.
  • Now, simply click the “Restore Settings to their original defaults” option.

Reset Chrome Settings

(Pic Credit – Techbout)

  • Now, you will see a popup for confirmation, from there simply click Reset Settings.

At last, check whether the problem is solved or not, if not, then move to the other solution.

7. Re-Install Chrome Browser

Well, this is one of the working workarounds that you can give a try, which is re-installing the browser.

Performing this workaround will rectify all the app-related problems.

So, if any bugs and glitches are causing the issue, then it gets solved by re-installing the app.

These are the steps to follow.

  • Press Windows Key + X on your keyboard, then select Installed apps from there.
  • Now, look for Chrome browser, then click on the 3 dots next to it, and click the Uninstall
  • Now, click on the Uninstall option from the confirmation pop-up to confirm the uninstallation.
  • At last, install it back from – HERE.

Now, check whether you are able to download files or not.

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Frequently Asked Questions [FAQs]

Question 1. Why Are My Files Not Finishing Downloading?

Answer. The most common reason behind this is the loss of internet connection. If your internet connection suddenly gets lost, then the downloads will pause automatically.

Well, you can start the incomplete download, you’re your internet connection is working fine.

Question 2. Why My Chrome Does Not Download Files?

Answer. There could be several reasons behind it such as unsteady network connection, outdated app, outdated OS version, and lack of permissions.

You can read through the above-mentioned article to troubleshoot it.

Wrap Up

Well, there are times when Chrome failed to download files, in such a case, you won’t be able to download your important files like PDFs, documents, movies, music, mail attachments, books, etc.

So, in this article, you have learned about how to fix Google Chrome not downloading files.

I hope this article has helped you, if it does, then share it so that it can help others.