Learn Potential Fixes To Solve Snapchat Error Code SS06 or Support Code SS06!
These days lots of users are reporting about Snapchat error code SS06 while they are trying to log in to their account.
I myself have seen on several forums and community websites, this issue has become a common problem.
Well, not to worry, in this post, I have mentioned some of the potential workarounds that will help you to fix and get rid of Snapchat Support code SS06.
So, just go through the post and follow the solutions.
Let’s begin with real user practical scenario!
Practical Scenario: A User Getting Error Code SS06 While Logging To Snapchat
So, that was one scenario. But there are more people out there encountering this problem.
Anyway, coming back to the topic, let’s next know – What is this Snapchat error code SS06?
Also Read: Snapchat Camera Zoomed In? Here’s How To Fix
What is Support Code SS06 on Snapchat?
This error code is popular with “Support Code SS06”.
The error code on Snapchat indicates that the app has detected a suspicious activity.
The app indicates that there is an issue with creating a new account or logging into an existing account.
This issue can occur due to several reasons like trying to create two or multiple account with same or different information on the same device, or typing in the wrong email id or password for several times.
As per users in reddit – this error code SS06 means a device ban or hardware ban. It means your device is ban permanently and you can’t login anymore to your Snapchat account. You have to use another device.
This error can also occur if you have tried too many login attempts. And therefore, your Snapchat account has been temporarily suspended.
In other cases, the error message can occur due to mistake or if the server of Snapchat is down.
So, that was all about the error. Now let’s find out the potential fixes.
Also Read: Fix Snapchat “Oops! Something Went Wrong. Please Try Again Later”
Solutions To Fix Snapchat Support Code SS06
There are several fixes that you can try to solve the error and get rid of it.
Some of the solutions are as follows.
Solution #1: Check If Snapchat is Down or Not
This is the very first step that users must take.
Check if Snapchat’s server is down or not. You can check by visiting the Downdetector website and typing Snapchat in the search bar. It will give you the real-time information on the app or website services.
Alternatively, you can also go to Twitter and search for “Snapchat Down” and see if there are lots of tweets about it.
If the Snapchat server is down, then in such case you have to wait, until and unless the server is up again.
Solution #2: Restart Your Device
This is the universal solution for any kind of problem. Restarting the device can fix several minor or major software glitches and bugs and performance issues.
Simply, turn off your device, wait for a few seconds and then restart it. Now, launch Snapchat and see if it fixes the error code SS06.
Also Read: Fix Snapchat Filters Not Working On Android
Solution #3: Double Check The Email and Password
If you are entering the wrong email and password, even then also you may encounter problems. Hence, it is suggested that must double check the login credential of your Snapchat account and this should help you in fixing the SS06 error code.
Make sure you are entering the correct email and password.
If you have forgotten your email or password, then you can change or reset them easily.
Solution #4: Unlock Your Snapchat Account
Sometimes, due to violating privacy policy, Snapchat temporarily ban users’ accounts avoiding them from accessing their Snap accounts.
If you are also getting the same error code, then you should unlock your Snapchat account on browser.
Here how to do it:
- On any web browser, go to https://accounts.snapchat.com/accounts/unlock.
- Login to your account.
- Click on “Unlock” to unlock your account.
By doing so, your Snapchat account will get unlocked. Now, go back and check if the problem gets solved or not.
Also Read: Microphone Not Working On Snapchat? Here How To Fix!
Solution #5: Unroot Your Android Phone
If your Android device is rooted, then you have to unroot it.
Thereafter, uninstall third-party apps and plugins from your device.
Then, uninstall Snapchat app and reinstall it. Doing this will clear the app’s cache and it will have the latest version of the app.
Solution #6: Change Your Network and Disable Your VPN
- If you are using mobile data, then turn it off and switch to Wi-Fi network.
- If you are connected to Wifi, then get disconnect from wifi and connect to mobile data.
- Finally, disable VPN if you are connected to one.
After following the above steps, force close Snapchat and reopen and try to login to your account and I hope the error code SS06 will get vanish.
Solution #7: Try Dual Messenger App or App Cloner
In Android phone, there is a feature called dual messenger which is built in.
Or you can use third-party apps such as App cloner or Parallel App – Dual App Cloner.
With the help of these apps, you can use two Snapchat accounts on one phone.
It has been seen that after the usage of 5-6 months, you can get back to your original account and you will not face any error message.
Also Read: Common Snapchat Issues On Samsung S22 Series & Their Solutions
Solution #8: Contact Snapchat Support Team
When nothing seems to work, then you have to contact Snapchat support team for further help and regain access to your account.
Here follow the steps to contact support team:
Step 1: Go to https://help.snapchat.com/hc/en-us/requests/new
Step 2: Select “I can’t access my account”.
Step 3: Select “I see an error message when I log in”.
Step 4: At the bottom of the screen, you will see the option “Still need help”, here click on “YES”.
Step 5: Now, you have to fill up the form in detail. Here, describe your problem properly.
Step 6: Finally, tap on “Submit” button.
After, this you will get a confirmation email that your ticket is created.
Thereafter, you will have to follow the steps or instructions provided by the Snapchat team.
Note: You can also contact Snapchat Support team via twitter @snapchatsupport by sending them a direct message or tagging them.
Wrap Up
So, these are the solution that you have to follow, in order to fix and get rid of Snapchat support code SS06.
- Check If Snapchat is Down or Not
- Restart Your Device
- Double Check The Email and Password
- Unlock Your Snapchat Account
- Unroot Your Android Phone
- Change Your Network and Disable Your VPN
- Try Dual Messenger App or App Cloner
- Contact Snapchat Support Team
If this article helped you, then please share it as it can help others.
Please support us by subscribing to our YouTube Channel.
You May Also Like:
- Fix Snapchat Not Working On Android
- Snapchat Recovery: Recover Deleted/Destroyed Snapchat Photos & Videos
- Fix Instagram Reels Not Working On Android/iPhone
- TikTok Not Uploading Videos – Fix It Now!

Max Field is a founder of Recover Android Data. He is an Android lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. He has 9+ years of experience in this field.