Fix Instagram Reels Not Working On Android/iPhone

Learn Effective Solutions To Fix Instagram Reels Not Working Or Not Showing On Android or iPhone!

Overview: Instagram reels have become very popular and many users like to watch them. But there are some users who are reporting that reels are not working on their Android or iPhone. So, if you are also going thought the same problem then don’t worry. This article will help you to fix Instagram reels not working on Android/iPhone easily.

Why Are Reels Not Working On Your Instagram?

It is good to have the knowledge about the causes due to which Instagram reels not working today as it helps you to solve the issue easily.

Here are some of the reasons for this problem:

• If you have not updated the app.
• If the internet connection is poor.
• When the reels might not have access for the area where you are playing it.
• If the app cache data gets corrupted.
• Check if Instagram server is down.
• Make sure background app refresh for Instagram is enabled.
• When the app has some bugs or glitches in your account.

Whatever may be the reason for this issue you don’t need to worry as you can solve it easily.

Below, we will discuss the different ways to fix Instagram reels not working on iPhone or Android.

Before you move to the main solutions, you should first try the simple and quick tips.

Also Read: Fix Instagram error “The audio track in your reel is no longer available”

Simple And Quick Tips To Fix Reels Not Working On Instagram

• Check the internet connection.
• Update the app.
• Restart your phone.
• Switch from mobile data to Wi-Fi and vice versa.
• Update your device to its latest version.
• Check reels via multiple access points such as at the bottom of the navigation bar, on new post screen, etc.
• Android device users can also join the Instagram Beta program by visiting the invitation website and selecting to become a tester. It will let you try new features like reels.

If these tips did not help you, then I hope the below methods will do the job for you.

Solution 1: Force Quit And Restart The App

Many users just keep the app running in the background and due to this it continues fetching the data until you close the app and restarts the device.

Hence, you should close the Instagram app and then restart it. This will help the app to reload the data.

Below, learn how to do this:

For Android:

• Long press the app icon and tap on App Info.
• In that menu, hit on Force Stop.
• Choose Yes to confirm the process.
• Now, again open the app to see if the issue is fixed or not.

For iPhone:

• On your phone’s home screen swipe up from the bottom and hold.
• Now, all the running apps in the background will display in the multitasking interface.
• Next, you need to hit and swipe up the Instagram app window to close it from background.
• Open the app again and see if the reels are working or not.

Also Read: How To Fix Instagram Video Stuck On Uploading/Processing/Preparing

Solution 2: Clear App Cache (For Android)

The cache files of the app can get corrupted and cause issues like this. Hence, to fix it you need to clear cache data of the app.

Below, follow the steps to clear cache and data of app on Android device:

Step 1: Open the Settings app.

Step 2: Scroll down and tap on Apps.

Step 3: Select Instagram app from app’s list.

Step 4: Next, tap on Storage.

Step 5: Then, select CLEAR CACHE option.

Step 6: Lastly, confirm your choice by tapping on OK.

Solution 3: Toggle Off Instagram Data Saver

The Instagram data saver feature stop content from loading in advance. This may also have a positive impact on your data usage, reels will take more time to play.

If you find that this feature is interfering with the reels playback then you can turn it off.

Here learn how to do it:

For Android:

1. Hit on your account icon and choose Settings.
2. Then navigate to Account > Mobile data use.
3. Toggle off the Data saver.

For iPhone:

1. Open the app and hit on your profile icon.
2. Then go to Settings > Mobile Data.
3. Next, tap on Mobile Data Options.
4. Lastly, turn off Low Data Mode.

Also Read: How To Fix Instagram Camera Not Working On Android

Solution 4: Turn On Unrestricted Data Usage (Android)

If you have enabled Low Power Mode on your phone then it can limit many applications from running in the background.

It might be possible that due to this reels are not showing/working. If you wish to continue using Low Power Mode then below learn how to turn on Unrestricted Data Usage.

• Long press the app icon.
• Then hit on App Info.
• Here, tap on Mobile Data and Wi-Fi.
• Now, toggle on Unrestricted data usage to turn on this service.
• Next, close the App Info menu and then open the app to check whether the issue is solved or not.

Solution 5: Log Out And Login Again

You can log out and the re-login to it, this can also help you to get rid of reels are not showing.

Below, learn how to log out and login to your account.

Steps To Log Out:

• Open the app and hit on your profile icon.
• After this, hit on the Menu
• Tap on Settings.
• Now, scroll down and hit on Log Out.
• Again tap on Log Out again in the pop-up window.

Steps To Log In Again:

• Open the app.
• Input your details and log in.

Also Read: [Fixed] Instagram Won’t Open On Android

Solution 6: Uninstall And Reinstall

Most of the time just uninstalling and reinstalling the app fixes the problem. So, why not to try this method?

For Android:

Steps To Uninstall

• Open the Settings app and hit on Apps/Apps & notification.
• Find the app and open it.
• Here, you will find Uninstall button, tap on it.
• After this, enter OK.

 

Steps To Reinstall

• Open Google Play Store
• Enter the name of the app in search box.
• Then hit on Install.

 

 

For iPhone:

Step To Uninstall

• Long press on Instagram app from home screen.
• Then hit on Delete App option in the pop-up.

Steps To Reinstall

• Launch the App Store.
• Type the name of the app in search section.
• Then hit on Install button beside the app.

Also Read: Solved: Instagram Error “Sorry, There Was A Problem With Your Request”

Solution 7: Report Problem

If still the issue is not solved then you can report the problem. Doing this will also help you in fixing the issue.

Below, know the steps to do this:

• Open the app and login to your account.
• Go to your profile.
• After this, hit on 3 dots at the top and then tap on Settings.
• Now, scroll down and tap on Help.
• Then, tap on Report a problem.
• Enter the reason for your action.
• At last, hit on Send Report or Submit.

Solution 8: Use Instagram Lite (Android)

You can also use Instagram Lite as it doesn’t consume much storage space in your device and uses less mobile data which helps the app to load the content in less time.

You can also use it for watching reels on Lite version. Though it is not similar to Instagram but you can also try it if nothing works for you.

Also Read: Turn OFF “Suggested For You” Posts On Instagram

Related Frequently Asked Questions [FAQs]

Wrap Up

Instagram is consistently growing platform with many new features added to it. In 2019 reel was added to it and it became popular.

But in circumstances like others, you also want to view the reels but it is not working.

Don’t Worry! The above solutions mentioned in this tutorial will help you to fix Instagram reels not working on Android/iPhone. Try them one after another and I hope your problem will get fixed.

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