Learn 16 Effective And Working Solutions To Fix WhatsApp Backup Stuck On Android Phone Or Tablet!
WhatsApp is a famous messaging app used all over the world for chatting, sending or receiving photos, videos, documents, making videos call, and voice calls.
WhatsApp allows users to back up their chats to deal with unexpected deletion. But, sometimes while restoring the WhatsApp backup it gets stuck. If you are also facing this problem then keep calm as you can fix this issue by yourself. Just read this tutorial, here I have discussed 16 effective solutions on how to fix WhatsApp backup stuck on Android.
Why Is My WhatsApp Backup Getting Stuck On Android?
There could be various reasons due to which your WhatsApp backup getting stuck on Android. Some of the reasons are as follows.
- If you have kept more WhatsApp backup to Google Drive then it can be stuck.
- When you are using an older version of WhatsApp.
- When you have not cleared the cache and data of WhatsApp.
- Maybe Google Play Services are outdated.
Now, let us see a real user practical scenario!
Practical Scenario: A User Is Unable To Backup WhatsApp As It Gets Stuck At 99%
Backup Upload stuck at 99% since last 2-3 months. Any solutions? Also my backup size is 1.5 GB, BUT ITS SHOWING 11GB HERE.
Like the above practical scenario, there are various Android users who are also going through this problem. So, you don’t need to worry about thinking that you are the only one whose WhatsApp backup is stuck on Android phone. You can fix this issue easily by following the below-mentioned solutions.
Solution 1: Restart Your Android Phone
As you know that a simple restart solves many issues and fix any bugs which are creating a problem on your Android, therefore you can try it to fix the WhatsApp backup stuck issue.
All you need to do is close WhatsApp and restart your phone. To restart it just press the Power button for few seconds until you see the Power menu on the screen. Now, tap on “Power Off” option. After few minutes again press and hold the Power button to turn on your phone. Now, see the issue is fixed or not.
Solution 2: Check Internet Connection
If your WhatsApp backup is stuck then you should check that your internet connection (mobile data or Wi-Fi) which you are using on your phone has sufficient data and it is stable.
Solution 3: Check Linked Google Account On WhatsApp
You should first check that your WhatsApp is linked with an active Google account. To check this you need to open WhatsApp on your phone and then Settings > Chats > Chat Backup and tap on the “Account” section. Now, check that you have an active account or you can switch to another Google account from there.
Solution 4: Close All Running Apps In The Background
If lots of apps are running in the background then there a chance that your Whatsapp backup can take too long time or gets stuck. So, to fix this you need to tap on the app switcher icon on your Android phone. After this, all the running apps will display, quit WhatsApp from there by swiping it.
Now, open WhatsApp again and try to backup.
Solution 5: Update WhatsApp
When you are using an older version of WhatsApp on your phone then it creates many problems. Hence, you should check that your WhatsApp is updated to its latest version.
Here, follow the steps to update WhatsApp to fix WhatsApp backup stuck issue on Android.
Step 1: On your Android phone, open Google Play Store.
Step 2: Then tap on your profile and then tap on My Apps & Games.
Step 3: Now, under Update section, you will find all the apps which have its update available.
Step 4: Here, find WhatsApp and tap on Update button to install the latest update.
Solution 6: Force Stop WhatsApp
Another way to fix Whatsapp backup stuck on Android is to force stop WhatsApp on your device.
Below, follow the steps to force stop WhatsApp.
Step 1: Open Settings on your phone and then tap on Apps.
Step 2: Here, you will find all apps list, find WhatsApp from there and tap on it.
Step 3: Now, tap on Force Stop button.
Now, open WhatsApp on your phone and check the WhatsApp backup is working or not.
Solution 7: Check Storage On Your Phone
If your WhatsApp Backup stuck at 99 then you should check the storage space on your Android phone. If it has less storage space then it may be possible that the issue is causing due to this only.
To check storage space on your Android phone, go to Settings and then tap on Storage option. Here, you can check the storage space and also see which app is consuming maximum space.
Solution 8: Re-Sign To WhatsApp Account
You can also fix Whatsapp backup not working issue on Android by login out from WhatsApp and then again login into it with the same Google account.
Solution 9: Disable “Include Videos” In Your Backup
WhatsApp provides the option to exclude or include videos in the backup. If you have lots of videos on that backup then it might take more storage space and make your WhatsApp backup stuck.
So, to fix this, you can open WhatsApp and then go to its Settings > Chats > Chat Backup and disable include videos feature.
Solution 10: Clear Cache Of WhatsApp
If you have not cleared the cache data of WhatsApp then it can also result in WhatsApp backup stuck issue on Android tablets or phones. Therefore, you should clear the cache and data of WhatsApp from your Android phone.
Here, follow the steps to clear cache and data of WhatsApp to fix the WhatsApp backup sticking problem.
Step 1: Open Settings app and then go to Apps/Application Manager.
Step 2: Now, find and select WhatsApp from the app’s list and tap on it.
Step 3: Next, tap on Storage and then tap on Clear Cache button.
Solution 11: Update Google Play Services
You are not using the Google Play Store directly but it affects the functionality of the entire app on your Android device. So, if you are using older version of Google Play Service on your phone then you must update it.
To update it, open Google Play Store and in the search box type the name of app and then tap on Update button beside the app.
Solution 12: Leave WhatsApp Beta Program
You can sign-up for the WhatsApp beta program to check the new updates before it’s released publically. If you are using a beta version of WhatsApp then you will come across WhatsApp chat backup stuck error. Therefore, go to the beta program’s page and quit it.
Solution 13: Check Google Drive Server
If your WhatsApp backup stuck on Google Drive then there can be some problem with the Server. So, you can check the status of Google Drive by visiting Google Cloud Status to see the status of Google Cloud Storage.
Solution 14: Erase WhatsApp Backup From Google Drive
If you have created various WhatsApp backups on your Google Drive then it can be the reason too for this issue.
To check it, you need to open Google Drive and then tap on the gear icon to open its Settings. After that, tap on Manage App section and choose Options beside WhatsApp Messenger and clear the app data from there.
Also Read: Learn To Wipe Data On Stolen Phone
Solution 15: Use Another Google Drive Account
If your WhatsApp backup stuck while creating backup then you should use another Google Drive account. If you have only one Google Drive account then you can make a new one and change the backup settings in the app.
Once you have done this, then see the WhatsApp backup is working well or not.
Solution 16: Grant Contacts Permission
If you are facing “WhatsApp stuck on looking for backups” issue on Android then you should know that this issue is occurring when you don’t allow the Contacts permission.
So, to fix this issue you need to give Contacts permission access on your phone.
Here, follow the steps to grant Contacts permission.
Step 1: Go to Settings.
Step 2: Then tap on Apps and then find and tap on WhatsApp.
Step 3: Now, open App Permissions settings and enable the Contacts option.
After completing the above steps, re-install WhatsApp on your phone and try again to create a backup.
Bonus Tip: Backup WhatsApp Data To Computer Using Android Data Backup & Restore Tool
After following the above solutions if still, your WhatsApp backup is stuck on Android then you are highly recommended to try Android Data Backup & Restore software to backup WhatsApp data.
It will back up your all messages, media files, and chat history. You can use this tool on every Android phone model such as – Samsung, LG, Oppo, Vivo, OnePlus, Realme, Xiaomi, Sony, Huawei, etc.
Here, follow the steps to back up WhatsApp from Android using Android Data Backup & Restore software.
So, whenever your WhatsApp backup gets stuck on your Android phone then you can use these solutions to fix WhatsApp backup stuck on Android.
You can also use Android Data Backup & Restore software to backup WhatsApp data to the computer without stuck.
Max Field is a founder of recoverandroid-data.com. He is an Android lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android.