SOLVED: “Error downloading the file content” In Outlook

Fix “Error downloading the file content” in Outlook

Are you getting this warning “error downloading the file. could not fetch the file content” in Outlook?

This error occurs if you try to download attachments in Outlook web.

Many users are facing this error and were unable to download attachments from Outlook on the web and the Outlook web app.

In most of the cases, users are using the Chrome browser and this error message occurs.

In the recent update, it contained a code configuration issue that is the root cause of this warning message.

In this complete guide, you will know how to fix “Error downloading the file content” in Outlook.

How To Solve “Error downloading the file content” In Outlook Web

At first, you can try clearing the site data, and try using other browsers to fix “error downloading the file content” in Outlook.

Read further to know more methods.

Fix 1. Clear Site Data

In this workaround, you need to clear site data for the Outlook web. These are the steps to follow.

Step 1: Launch Chrome and click on the 3 dots (Present at the top right corner).

Step 2: Click on Settings > Privacy and security > Third-party cookies.

Step 3: Scroll down and click on See all site data and permissions, then search for Outlook.

Clear Site Data

Step 4: Click on Trash icon > Delete.

Try downloading the attachments and check if the error message pops up.

Fix 2. Allow Site Permissions

Step 1: Go to Chrome > Outlook.

Step 2: Login to your account and click on the View site information icon (Present besides the URL).

Step 3: Select Site settings and allow the permission for Images and Javascript.

Check if the error message is fixed or not.

Fix 3. Change Internet Option Settings From Control Panel

In this workaround, you need to change the settings of the Internet option from the control panel.

Follow the steps to do so.

Step 1: Use Windows Search to search Control Panel.

Step 2: Go to Network and internet > Internet options.

Step 3: Click on Advanced, then scroll down and uncheck the box next to Do not save encrypted pages to disk.

Change Internet Option Settings From Control Panel

Step 4: Choose Apply and click on OK.

Verify if the warning message is solved or not.

Fix 4. Try Using Adobe Repair

Step 1: Use Windows Search to search the Acrobat reader.

Step 2: Go to Menu > Help.

Step 3: Click on Repair installation > Yes.

Wait until the process gets completed and check if the problem is resolved or not.

Fix 5. Try Using Other Browser

As we mentioned earlier, most of the users are getting “error downloading the file content” in Outlook on Chrome browser.

So, you can try using other browsers such as Brave, Microsoft Edge, Opera, Brave, or Firefox.

Try Other Browsers

Conclusion

Here is the completion of the guide on how to fix “Error downloading the file content” in Outlook.

If you found the error is only on the Chrome browser, then you can use another browser to download attachments.

However, you can follow the above-mentioned methods to solve the issue.

I hope this guide was helpful for you.

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