Crave TV App Not Working on Samsung TV? Here’s What I Did!

How To Fix Crave TV Not Working On Samsung TV

Well, many users reported that they are having issues with Crave TV as it suddenly stops working.

Most of the time, it’s easy to fix and you don’t need to panic, because we provided a complete guide on it.

This is the complete guide on how to fix Crave TV app not working on Samsung TV.

So, whenever you face the app not loading problem, then you can read this article to quickly solve the problem, because you can’t miss out on your favorite shows as well.

First, let’s start with a practical scenario.

Practical Scenario: A User Facing the Problem of Crave Not Loading

Samsung TV- Crave Not Fully Loading

The crave app on my Samsung smart tv opens, allows me to select a user and enter my pin then it gets stuck on the spinning wheel.

I have tried to update, reinstall, and do a hard re-boot of my tv. This has been happening for two days.

Source – Reddit

That is just one example!

But the thing is – Why is the Crave TV app on my Samsung Smart TV not working?

Well, find out the reason behind it by yourself!

Also Read: Disney Plus Not Working On Samsung Smart TV? Why & Fixes!

Causes: Why Is My Crave App Not Working On My Samsung Smart TV?

  • It could be the server is down.
  • Due to lack of network connections.
  • Outdated software and app version.
  • Due to corrupted cache files.

These are some of the common causes for this issue, if any of the situations is with you, then fix it immediately by following the below-mentioned solutions.

Now, let’s move to effective solutions.

Fix Crave TV App Not Working/Loading On Samsung Smart TV

1. Check The Server Status

The first thing you should do to make sure that the Crave app server isn’t down, if it’s down it won’t load.

The only thing that remains to do is to wait for it until it is fixed by itself.

You can check its server status with the help of the Downdetector website, if any server issues happen later, then you can check it through this website.

Now, move to the other solution, if the server isn’t a problem.

Also Read: How To Connect TECNO Phone Or Tablet To TV

2. Check Your Internet Connection

Just like the other apps, it also needs an internet connection to work flawlessly.

So, if your internet connection is unsteady or slow, then it could be the reason for this issue, as we already mentioned earlier.

If you are connected to Wi-Fi, but still, it’s not loading, then you can try to power cycle it.

Now, the question is how can you power cycle your Wi-Fi router?

To power cycle it, you should unplug it from the power source for about 30-35 seconds, then plug it back in.

Power Cycle Wi-Fi Router

By doing this, it will provide more bandwidth, in resultant it can solve the problem of not loading and increase the loading speed of contents.

No matter what you are using to access the internet, if it’s slow and unsteady, then it can cause issues as well.

So, you can run a speed test to check your network connection speed from here – Speedtest.

3. Check Your Subscription

If you didn’t have any Crave app subscriptions, then you cannot stream any of your shows on your Smart TV.

Hence, you may face several errors, you can check the subscription from their official website and simply renew it.

4. Restart The App

Well, this is the most common workaround to do and you can also perform it before trying the aggressive ones.

You can restart the app and try loading it again.

How to restart app on Samsung TV?

Well, all users know how to restart an app, but still many people asked for it.

You can close the Crave app and start it again.

Yes, it’s very simple, doesn’t matter even if you are a beginner, you can also perform it and easily fix the issue.

Also Read: [Solved] HBO Max Stuck On Loading Screen

5. Restart Your Smart TV

Restarting the smart tv can easily fix the problem, as many users often perform it whenever they face any issues.

You can also perform it to solve this problem, it might be some temporary glitches are preventing the app to work.

Well, many users are recently bought Samsung Smart TV and they don’t know how to cold boot Samsung TV?

So, we mentioned two different ways to restart it, you can perform any of them.

  1. Long press the Power button on the remote, then it will start restarting. It will take up to 5 seconds to completely restart.
  2. Unplug the TV from the power source for about 30-35 seconds, then plug it back into the power source.

6. Log Out And Re-login To Crave TV

Well, logging out and logging in back to your account can fix the Crave issues on Samsung TV.

Re-logging into the account can solve those temporary bugs and glitches that are preventing the app to work flawlessly.

Another possibility is the corrupted cache files of the app may cause issues while loading the app on your TV, as it can also be solved by re-logging.

So, perform this method and check whether the problem is solved or not.

Also Read:  How To Unbrick Android TV Box [5 Solutions]

7. Check For Updates

As we mentioned earlier, an outdated app or software version can cause several issues.

But, don’t worry! You can easily solve it by updating them to the latest version.

Many users report that, after updating the recently available update of Crave and Samsung TV, it’s totally changed the functionality of the app.

Hence, Crave app not updating on Samsung TV and they can’t able to enjoy the shows, and also the apps not working on Samsung TV, after updating it.

First, check for updates if it’s available or not, if yes, then update both of them to the latest version, as it can fix the issue easily.

Follow the mentioned steps to do so.

Steps For Smart TV: –

  • Press Home button using your TV’s remote, then choose Settings.
  • Now, navigate to Support > Software Update.
  • Now, simply choose Update Now, then press OK.

Update Samsung TV

Steps For The App: –

  • Press Home button on your remote and select Apps.
  • Now, select Settings located at the top right corner of the screen.
  • Now, choose Auto update and turn it on, then all the pending updates will start updating.

Update Crave TV

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8. Clear Crave App Cache

Well, a cache file helps in opening the app faster and if it suddenly got corrupted, then the device will face difficulty in opening the app.

So, removing the corrupted cache can fix the problem of Crave TV app on Samsung Smart TV not loading.

These are the steps to follow.

  • Navigate to Settings > Apps on your TV.

App Icon On Samsung TV

  • Now, go to System apps, then look for Crave TV.
  • Now, simply press Clear Cache.

9. Re-Install Crave App

If you are still not succeeding in solving the issue, then you can try to re-install the app.

First, uninstall the app, then install it back and log in and then try again to load the app.

By doing this, it will delete all the old useless data and start with a fresh one.

These are the steps to follow.

  • Press Home button, then go to App > Settings.
  • Now, go to the Crave app and choose Delete.
  • Then, press the return button from the remote and choose Search.
  • Now, search for the app and install it from there.
  • After that, open the app and log in, then check whether the problem is fixed or not.

Also Read: Fix Wi-Fi Calling Not Working On Samsung Galaxy S20 (Plus)/S20 Ultra

10. Reset Smart Hub On Your Smart TV

If none of the solutions help you, then you can try to reset the Smart hub.

By doing this, you will sign out from all the apps that are installed on your TV.

So, make sure you have all the information to log in back to all the apps before you perform the reset.

Resetting the Smart Hub can easily fix the Crave TV app on Samsung Smart TV not working issue.

These are the steps to follow.

Steps For 2020 Models or after: –

  • Navigate to Settings and select Support.
  • Now, go to Service Care and select Self Diagnosis.
  • Now, press Reset Smart Hub.

Reset Smart Hub

Steps For Before 2020 Models: –

  • Go to Settings, then choose Support.
  • Now, navigate to Self Diagnosis > Reset Smart Hub.

Note: After the reset, you may download the app again, and the default pin is “0000”.

After that, log in to Crave app and check whether it’s working or not.

11. Contact Crave TV Support

Lastly, if you are still not able to fix the app not loading problem, then you can try to contact Crave TV Support team.

They can properly check the problem and provide a better ­­­­­­­­solution to perform.

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Frequently Asked Questions [FAQs]

Question 1. Why Is The Crave App Not Working On My Samsung Smart TV?

Answer. There could be several reasons behind it, but the most commons are lack of connections, out-of-date software, and app version.

You can check the above-mentioned solutions in this article to fix the problem.

Questions 2. Why Can’t I Watch Crave On My TV?

Answer. It could be it has some technical issues and it’s preventing the app to work.

The most common reasons behind this are outdated software version, or maybe the app has some streaming issues, in such a case, you can’t watch Crave.

There is one more possibility, it could be you have an older model of TV and it’s not compatible with it.

Question 3. How To Fix Sign-In To Crave Is Not Working?

Answer. If you are experiencing difficulty in signing in to Crave, then check for the reasons behind it.

  • Maybe the Crave server is down and that’s why you are facing issues while signing in. So, try signing in later and take a break, then try again after some time.
  • Make sure you are logging in with the correct login credentials.
  • Check for the internet connection, if it’s fast enough or not.
  • Check if you are able to access your other social media or not.
  • To check what went wrong while logging in, read the error message carefully. There might be the possibility of the account being deactivated or banned.

Wrap Up

Well, if you have carefully read this article and performed the given solutions, then you would have successfully loaded Crave app on your Smart TV.

This is the complete guide on how to fix Crave TV not working on Samsung TV.

I hope this guide helped you in fixing the issue, if it does, then do share it with others.