How To Fix Samsung A14/A14 5G Touchscreen Not Working

How To Fix Samsung A14 or A14 5G Touchscreen Not Working

Is your Samsung A14 or A14 5G touchscreen not working? Is it not responding or has become completely unresponsive?

Samsung Galaxy A14 or Galaxy A14 5G smartphones are great phone, but several users are reporting that it has touch screen issues.

So, in this article, you will learn how to fix touchscreen not working on Samsung Galaxy A14 or A14 5G phone.

Why Touch Screen Stop Working on Samsung A14/A14 5G?

The most common cause for unresponsive touchscreen is software issues.

However, in rare cases, it could be due to hardware issues as well.

Also Read: How To Fix Samsung Fold Unresponsive Screen

How To Fix Touch Screen Not Working On Samsung Galaxy A14/A14 5G

To fix touchscreen not working issue on Samsung A14 or A14 5G, you can follow the fixes mentioned below one by one and then check.

Fix 1: Check For Software Update

First check if your phone software and apps are up-to date. If not, then update it.

To update software: Go to Settings > Software Update > Download and Install.

To update apps: Open Play Store > tap on your profile icon > Manage apps and device > Updates available > Update all.

Fix 2: Restart The Device

In most cases, a simple restart fixes several issues, including touchscreen issue.

Hence, restart your Samsung A14 and then check.

  • Press and hold power key until the menu option appears.
  • Tap on “Restart” option.

Restart Samsung Phone

Also Read: Recover Deleted Data From Samsung Galaxy A14/A12/A33

Fix 3: Detach Screen Protector and Clean The Screen

If you are using a screen protector then remove it.

Next, clean the screen and make sure there is no dirt or debris on the phone’s screen. You can use a lint-free soft cloth to clean the screen gently.

Fix 4: Check For Moisture

If your Galaxy A14/A14 5G is exposed to humid conditions or if it is exposed to water, then touch screen might malfunction.

So, wipe your phone’s screen with a dry soft cloth and make sure it is free from moisture, before trying again.

Fix 5: Remove and Reinsert The Battery (If Removable)

If the battery is removable on your Samsung A14, then switch off your phone and take out the battery from the device, wait for a few seconds and then re-insert it.

This will reset the device and might help to fix touchscreen not working issue.

Fix 6: Soft Reset Your Samsung A14/A14 5G

A soft reset solves many problems. It helps the device to refresh and thereby fixes several software glitches issues, including touchscreen problems.

  • Press and hold power + volume down keys together for about 10-15 seconds.
  • Release the buttons when you see the device logo or when your device restarts.

Also Read: Quick Tips To Fix Blue Line On Samsung Galaxy Phone

Fix 7: Calibrate Touchscreen

Touchscreen calibration is a feature that helps improve the touchscreen accuracy.

  • On your Samsung A14, go to Settings > System > About phone. (this may vary depending upon device models)
  • Tap on Additional Settings or Advanced.
  • Look for Touchscreen calibration or a similar feature.
  • Then follow the onscreen instructions to calibrate the touchscreen.

After performing touch screen calibration, check if your phone responds to touch.

Fix 8: Boot Your Samsung Phone Into Safe Mode

In safe mode all the third-party apps are disabled and hence it will help you to determine if any third-party app is causing the touchscreen issue.

  • Press and hold Power key and release it when Power Menu appears.
  • Now, tap and hold “Power Off” option until “Reboot to safe mode” prompt appears.
  • Tap “OK” to boot your phone into safe mode.

Once your device is in safe mode, check if the screen touch is working properly or not.

If it is working properly, then it is likely that a third-party app is creating the issue. In this case, exit safe mode and then uninstall recently installed apps one by one until the problem gets resolved.

If still touch screen is still not working, then follow other fixes.

Also Read: How To Fix Samsung Pass “Couldn’t Verify Fingerprints”

Fix 9: Factory Reset Your Device

If nothing works, then at last the only option left is to factory reset your phone or you can contact Samsung support for further assistance.

Note: Factory reset will erase all personal data, hence it is recommended that you must first backup your data to some other place.

  • Go to Settings > General management > Reset > Factory data reset.
  • Tap Reset. If asked enter PIN/Password.
  • Tap on Delete All.

Factory Reset Samsung Galaxy A14

Once done, set up your device and then check touchscreen is working or not.

Wrap Up

I hope by following these fixes, you can easily troubleshoot and fix touchscreen not working, not responding or other touchscreen issues on Samsung Galaxy A14 or A14 5G.

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