Fix Samsung S24/S24 Plus/S24 Ultra Zoom Camera Not Working

Fix Samsung S24,S24 Plus, or S24 Ultra Zoom Camera Not Working

The camera quality of Samsung Galaxy S24, S24 Plus, or S24 Ultra is superb but there are some users who are facing problems while zooming the camera lens to 3X, 5X, or up to 30X.

If you also face a camera zooming-related problem then, you have landed on the right webpage. Here I will provide you with some solutions to fix Samsung S24/S24 Plus/S24 Ultra zoom camera not working issue.

But before discussing the solutions to fix the camera zoom issue it is important for you to first know the reasons behind this problem.

Causes: Why Camera Zoom Not Working On Galaxy S24, S24+, Or S24 Ultra?

There could be a number of reasons why you may encounter zoom problems on your Samsung Galaxy S24 series phone.

Here we have mentioned some of the common reasons:

  • When the operating system of your Galaxy phone is not updated.
  • If you have messed with the phone’s camera settings.
  • When dust particles are available on the camera lens.
  • If you have pending updates for the installed apps.
  • When the camera lens of your device is damaged or faulty.

How To Fix Zoom Camera Not Working On Samsung S24, S24 Plus, Or S24 Ultra

Here we have discussed some possible methods to solve the camera zoom issue in Galaxy S24, S24+, or S24 Ultra.

Fix 1: Install Latest Firmware Update

If the majority of the Samsung S24 series users reported the zooming issue then the Samsung team would bring the latest update to solve this issue.

So, you should first check the OS update for your Samsung S24, S24 Plus, or S24 Ultra. And if you find the latest update then simply download and install it to solve the issue.

Here are the steps to install the OS update for the Samsung S24 series phone to fix the video zoom issue with the default camera app:

  • Open the Settings app on your Galaxy device.
  • After this, tap on Software Update.
  • If you find the latest update then tap on Download and Install button.

Update Samsung S24, S24 Plus, Or S24 Ultra Software

After this, restart your device and check whether the camera zooming problem is solved or not.

Fix 2: Use Zoom Function In Safe Mode

If zoom problem is not fixed after update then you can boot your Samsung Galaxy S24, S24 Plus, or S24 Ultra phone into safe mode.

This mode will disable all the third-party apps except the default apps like the Camera app. If you can use the zoom function then it is sure that the recently installed camera app or other apps were interfering with the default camera app.

Hence, to solve the issue you need to uninstall the recently uninstall the apps.

Fix 3: Reset Camera App Settings

If there are some bugs with camera app settings or if you have messed with it then also you may face the Zoom camera not working issue on Galaxy S24+, S24, or S24 Ultra.

So, to fix it you need to reset the Camera app settings:

  • Open the Camera app on your phone.
  • Then go to on Camera Settings.
  • Now, look for Reset Settings option and tap on it.
  • Next, tap on Reset.

After this, restart the camera app. Now, check the Zoom feature of your device’s camera.

Fix 4: Check Dust Particles On Camera Lens

If your phone’s camera lens is covered with dust particles or lint then you might encounter a camera zoom bug issue on your device as it will disturb the lens lightning.

So, you need to clean it with the help of a soft cotton cloth. But if the dust or debris has been entered in the internal part of the camera or inside the camera lens, then in that case you need to visit the nearest service center and ask them to clean it.

Fix 5: Force Stop Camera App

You can force-stop the camera app to solve the zooming issue on the Galaxy phone’s camera.

Here are the steps to force stop Samsung S24/S24 Plus/S24 Ultra phone:

Step 1: Open the Settings app on your phone.

Step 2: Then tap on Apps.

Step 3: After this, find the Camera app and tap on it.

Step 4: Now, tap on the Force Stop button.

Force Stop Camera App on Samsung S24, S24 Plus, or S24 Ultra

After this, try to click a photo using the zoom function to check it if working properly or not.

Fix 6: Clear Camera App Cache & Data

You can factory reset the camera app to solve the zoom camera not working issue on Samsung S24 series.

Here, follow the steps to clear the cache and data of the Camera app:

  • On your phone, open the Settings app.
  • Then go to Apps.
  • Now, find the Camera app from the list of apps and tap on it.
  • After this, tap on Storage & Cache.
  • Next, tap on Clear All data.

Fix 7: Factory Reset Your Phone

If you have tried all the above-listed solutions but still unable to take a clear photo using the Zoom function then in this case you can factory reset your phone.

Note: This process will erase all the saved data from your device. Hence, you are requested to create a backup of your phone data in a safe place and then follow the steps to reset your phone.

Below, follow the steps to factory reset your Samsung S24 (Plus) (Ultra) phone:

  • Navigate to Settings > General Management.
  • After this, tap on Reset.
  • Next, hit on factory data reset.

Factory reset Samsung S24, S24 Plus, or S24 Ultra

  • Now, tap on Reset.
  • Then, hit on Delete all.
  • If asked enter your PIN or password.

Fix 8: Contact Samsung Support

If the above methods don’t work then it might be possible that there is some hardware problem on your phone’s camera and to solve it you need to contact Samsung support or take your device to the nearby service center.

If your phone is still running on warranty period then you can ask for a replacement or a free repair.

Wrap Up

Well, these were the 8 different methods to fix the Samsung S24/S24 Plus/S24 Ultra zoom camera not working. We hope that any one of the solutions has worked for you and now you can take a clear picture using the zoom feature.

If you have liked this guide then don’t forget to share it with others so that it can also help them.

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