[Samsung] Failed To Download Attachment From Multimedia Message

How To Fix Failed To Download Attachment From Multimedia Message On Android Or Samsung

Important Note: In the topic, it is mentioned Samsung, but solutions mentioned in the post also work for other Android phone brands and models.

When an Android phone cannot download a file attached to a multimedia message (MMS) then it shows an error message “Failed to download attachment from multimedia message. Try again later.”

This error message is usually displayed at the bottom of the screen. And it especially appears on Samsung phones.

So, if you are also a Samsung user and facing this error message on your Samsung phone or tablet then don’t panic! Here, we will learn some effective solutions to fixFailed to download attachment from multimedia message. Try again later” on Samsung.

Let us start with a real user practical scenario!

Practical Scenario: A Samsung Galaxy A10e User Want To Fix This Error Message

failed to download attachment from multimedia massage. try again later.

I have the Galaxy A10e

I keep getting this pop-up when I go to messages

failed to download attachment from multimedia massage. try again later.

I don”t know where it comes from. I just got my first smart phone and now how to get rid of it.???

Source: Samsung Community

This is just one example like this many Samsung device users are also going through this issue.

So, let us learn why your Samsung phones say failed to download attachments from multimedia messages.

Also Read: How To Retrieve Blocked Text Messages On Samsung

Reasons Behind Error Message “Failed To Download Attachment From Multimedia Message. Try Again Later”

There could be some reasons due to which you can encounter this error message on your Samsung phone.

They include:

  • Your device is not able to download MMS attachments over Wi-Fi unless the “Wi-Fi Calling” feature is enabled.
  • Many non-carrier phones also display this error even the “Wi-Fi Calling” feature is enabled.
  • When your device has a corrupted cache or corrupted data of MMS service.
  • A corrupted cache partition can also cause this issue.
  • Invalid APN settings.
  • Incompatible messaging app.
  • Poorly configured MMS settings.
  • Localized issues with the messaging application.

Now, we have understood why this error message appears on Samsung devices. So, let’s move towards the solutions to fix Failed To Download Attachment From Multimedia Message On Samsung.

Note: Below mentioned all the solutions are applicable for all Samsung phone models such as Samsung Galaxy S21/S20/S10/S9/8/7/6/Z Fold3/Z Flip3/M52/A20/A52/S20/S21/S10/S9/S8/C7 Pro/C9 Pro/S6, Samsung Galaxy Fold, and all other models available in the market. Also, It works for other Android brands such as LG, Motorola, OnePlus, Google Pixels, Huawei, Oppo, Vivo, etc.

Solution 1: Try With Mobile Data

If you are using a Wi-Fi connection to download MMS attachments then you can try your mobile data for the same to fix failed to download attachments from multimedia messages.

Here, follow the steps to do so.

Step 1: Open the Quick Settings on your phone.

Step 2: Now, you will see the Wi-Fi icon, just turn it off.

Step 3: After that, move to Mobile data icon and enable it.

Try Mobile Data To Fix Failed To Download Attachment From Multimedia Message

Also Read: How To Fix “Sorry, This Media File Doesn’t Exist On Your SD Card/Internal Storage”

Solution 2: Try Different Network Mode

You can also try a different network mode in order to fix failed to download attachment from multimedia message. Try again later.

Below, follow the steps to do the same.

Step 1: Open Settings on your Galaxy phone.

Step 2: Then tap on More > Mobile Network (you can use the search feature to find Mobile Network settings).

Step 3: After that, hit on the Preferred network mode/type.

Try Different Network Mode To Fix Failed To Download Attachment From Multimedia Message

Step 4: Now, switch to a different network mode and see the issue is fixed. Repeat unless the problem is resolved or try to switch to all available networks.

Solution 3: Clear Cache And Data Of MMS Service

As I have said earlier the corrupted cache or corrupted data of MMS service can cause this error. So, clear the cache and data of MMS service to fix this issue on your Samsung Android phone.

Below, follow the steps to clear the cache and data of MMS service.

Step 1: Go to Settings > Apps/Applications.

Step 2: Then tap on Manage Apps.

Step 3: Next, tap on More and then hit on Show all apps/Show system.

Step 4: Now, find MmsService from the app’s list and tap on it.

Step 5: Then tap on Clear Data and then Clear Cache button.

Clear Cache And Data OF The MMS Service To Fix Failed To Download Attachment From Multimedia Message

Now, just restart your device and then check the issue is fixed or not. If not then move to the next solution.

Also Read: [Quick Tips] How To Set Wallpaper Without Zoom In Android

Solution 4: Delete Old Messages

If the message limit is over in terms of storage on your messaging application, then you can’t download the MMS. So, to this issue, you need to delete the old messages.

Follow the below steps to delete old messages.

Step 1: On your Galaxy phone, open the Messaging app.

Step 2: After that, tap on Menu and then select the Delete Threads option.

Step 3: Select the all boxes in the front of messages that you wish to delete and then tap on Delete.

Solution 5: Enable Auto-Download/Auto Retrieve For Multimedia Messages

You can also face this error message if the messaging app which you are using has not enabled the auto-download or auto-retrieve feature for MMS. If so, then enabling this option can fix the issue.

Below, follow the steps to turn on the auto-retrieve or auto-download feature to fix this issue.

Step 1: On your Samsung device, open the Messaging app.

Step 2: Then, tap on three dots or More icon > Settings.

Step 3: Next, hit on MMS.

Step 4: Find the option “auto-download”, “allow download”, or something similar and then enable it.

Auto Retrieve For Multimedia Messages

If you are using Google’s Messages app then you need to follow the below steps.

Step 1: On the Messaging application.

Step 2: Hit on More > Settings.

Step 3: Then tap on Chat feature.

Step 4: Now, turn on “Auto download files you receive over mobile data” option.

Enable Auto Download To Fix Failed To Download Attachment From Multimedia Message

If you are using another stock or third-party messaging application then look for a similar option in its settings.

Also Read: How To Recover WhatsApp Messages Deleted By Sender On Android

Solution 6: Disable The Package Disabler

Package Disabler (or similar utility is used to block bloatware applications. If the MMS service of your device is marked bloatware by Package Disabler is enabled then the service gets disabled and you can encounter this error message.

In this situation, you can disable the package disabler to fix this issue.

Step 1: Tap on Package Disabler widget (you will find it in red color if it is enabled).

Disable The Package Disabler To Solve Failed To Download Attachment From Multimedia Message

Step2: When you tap on then it will turn blue.

Now, check if you can download attachment from multimedia message.

Solution 7: Clear Cache Partition

You can also solve “Failed to download attachment from multimedia message. Try again later” error by clearing the cache partition.

Below, follow the steps to clear cache partition.

Step 1: Power Off your phone.

Step 2: Press and hold both Home + Volume Up buttons then press and hold Power button (for newer Samsung devices, press and hold both Bixby + Volume Down buttons).

Step 3: Once you see Samsung logo on your screen then leave Power button but keep holding the other buttons.

Step 4: When you see Android logo on the screen then release all buttons and your phone’s screen can show “Installing System Update” for a few minutes before showing the Android Recovery options.

Step 5: Now, highlight Wipe Cache Partition option using the Volume button.

Wipe Cache Partition In Android

Step 6: Select it using Power button.

Step 7: Once the cache partition is cleared, use Volume Down button to highlight Reboot system now.

Step 8: Select it using Power button.

Once your phone gets restarted, check the issue is solved or not.

Also Read: How To Fix Phone Scrolling Problem On Android

Solution 8: Disable IPV6 Protocol

If IPV6 protocol is enabled in your router and you are using that connection to download the attachments from multimedia message then this can create problems in downloading. So, you should disable the IPV6 on your router to solve this issue.

Here, follow the steps to disable IPV6 on your router.

Step 1: Go to your router’s Settings using the IP address given on its back.

Step 2: Now, check you can download MMS messages.

Solution 9: Reset Or Reinstall The Carrier Or APN Settings

Every smartphone users APN (Access Point Name) to connect to a wireless service. If the APN settings of your Samsung device are not valid then you can’t download the MMS attachments and messages.

To download attachments from multimedia message or to fix this error message, you need to reinstall or reset the carrier settings.

Follow the below steps to do the same.

Step 1: On your phone, open Settings and then tap on More.

Step 2: Then tap on Mobile Network and then Access Point Names.

Step 3: Next, hit on Menu and then Reset to default.

Step 4: Check the issue is fixed or not. If not then open the Access Point Names settings as discussed above and delete all the APNs that are not required.

Step 5: After that, add a new APN (you should contact your carrier to get the APN settings). If you have the MMS settings message saved then you should use those messages to add APNs.

Reset Or Reinstall The Carrier Or APN Settings To Failed To Download Attachment From Multimedia Message

Step 6: Once it reset to default, see the issue is fixed.

Also Read: What To Do When Samsung Touch Screen Not Working After Update

Solution 10: Update Profile And PRL

You can also face this error message if the Preferred Roaming List (PRL) database or data profile of your smartphone is corrupted. If there is an invalid profile or PRL then your device may not download the MMS messages. In this case, updating the profile and PRL can fix the error.

Here are the steps to do the same.

Step 1: On your smartphone, open Settings and then tap on About Phone.

Step 2: Next, tap on System and then on Update Profile.

Update Profile To Fix Failed To Download Attachment From Multimedia Message

Step 3: After that, tap on Update on PRL and restart your smartphone.

Update PRL To Fix Failed To Download Attachment From Multimedia Message

Step 4: Once your device restarted, check the issue is fixed or not.

If not, then try to report your phone as lost using the self-service portal. Wait for at least 20 minutes and after that report the phone as found. This has fixed this issue for many users but remember that this can require paperwork in some carriers and your phone can get locked out as well. So, before you proceed consult with your carrier.

Solution 11: Change Messaging App

It is possible that the messaging app that you are using has some problem and due to this, you are unable to download attachment. The stock messaging app can cause this issue but on the other hand, the use of stock messaging app has fixed this issue. If you are using T-Mobile then you should try to use T-Mobile Digits.

If you are using the stock messaging app then install another messaging app such as Textra, Message (Google), etc, and then switch the default messaging app to the recently installed app.

If you are using a third-party messaging application, then switch the default messaging app to the stock messaging app.

Here are the steps to do so.

Step 1: To set the default messaging app, open the Settings app and then hit on Application Manager.

Step 2: After that, tap on More and then Configure Apps.

Step 3: Next, tap on SMS app.

Step 4: Now, choose one app that you wish to use as the default app for messages.

Change Messaging App To Fix Failed To Download Attachment From Multimedia Message

After changing the Default SMS app check MMS message issue is resolved or not.

Also Read: [Fixed] “Unfortunately, the process android.process.media has stopped”

Solution 12: Enable Download Booster

The Download Booster is a feature for Samsung and using it you can download files larger than 30 megabytes in size faster by using mobile data connection and a Wi-Fi connection. Download booster can be used to download different items like applications in Google Play Store etc.

You can face a problem in downloading the attachments from multimedia message if a network communication glitch is stopping the message from downloading in the current network mode. In this situation, you can download the attachments by enabling the Download Booster.

Below, follow the steps to enable download booster.

Step 1: Turn on Wi-Fi and mobile data.

Step 2: On your phone, open Settings and then tap on Connections.

Step 3: Next, tap on More Connection Settings.

Step 4: After that, tap on Download Booster.

Step 5: Then turn on Download Booster and restart your Samsung Galaxy phone.

Enable Download Booster To Fix Failed To Download Attachment From Multimedia Message

Check to ensure that the MMS attachment has been downloaded successfully.

Wrap Up

So, these are the 12 effective solutions to fix “Failed to download attachments from multimedia message” on Samsung. I hope these solutions helped fix this issue and now you can download attachments from multimedia messages.

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