Learn 10 Effective Solutions To Fix Android Phone Scrolling Problem!
Overview: Are you facing a problem in scrolling your Android phone. This problem is irritating you very much and you want to fix it as far as possible. Keep Calm! In this tutorial, you will learn 10 effective and working solutions on how to fix phone scrolling problems on Android.
Let start with some practical scenarios then we will move to the solutions.
Practical Scenario 1: An Alcatel A30 User Can’t Scroll Up Or Down
So, there’s a thing on my phone where at random times, I can’t scroll up or down. Then when I go to the home screen, there’s this grey rectangle box. What do I do? BTW, I am using an Alcatel A30
Source: Android Central Forum
Practical Scenario 2: A User Is Unable To Scroll Through A Page
When I use my finger to scroll through a page on my screen it freezes and will not scroll
Source: Android Central Forum
So these are some of the practical examples, and like them, many users are also going through this issue. If you are also one of them then simply follow the below-mentioned solutions to fix Android phone scrolling problem.
Solution 1: Restart Your Android Phone
The simple and effective solution to fix this scrolling problem is to restart the device. This will fix all the bugs and glitches that were creating problems in scrolling your device.
To restart your Android phone, press and hold the Power button unless you see the Power menu on the screen. From that screen tap on Power Off option and let your phone power off. After that, press and hold the Power button to turn on your device.
Solution 2: Update All Your Apps
Most of the time when you don’t update your apps then your old apps can able to compatible with your Android phone, therefore they create lagging or scrolling problems.
So, to fix this issue you need to update all apps that you have on your phone. If you are facing a scrolling problem in Chrome then this solution can help you to fix it.
Now, follow the below steps to update apps on your Android device to fix scrolling issue.
Step 1: Open Google Play Store on your phone and then tap on your Profile icon at the top right corner.
Step 2: Tap on Manage apps & device.
Step 3: After that, tap on Update available.
Step 4: Then, hit on Update All button.
Once all your apps update to their latest version, restart your phone and then check phone scrolling issue is fixed or not.
Also Read: Samsung S10 Screen Rotation Not Working
Solution 3: Update Your Android Device
Many users are facing scrolling problems after updating their Android phone, but the same problem can be fixed by updating your phone again to the latest OS version.
So, if you have not updated your phone to the latest version or have updated earlier, and its new version has been released then follow the below steps to install it.
Step 1: On your Android device, open the Settings app.
Step 2: Then tap on System > System Update/Software Update (depending on your Android model).
Step 3: After that, tap on Check for update button to see if there is any new update available.
Step 4: If you find any then just download and install the update.
Solution 4: Wipe Cache Partition
As the cache partition help to load apps and process faster. But it can get corrupted during system changes and due to this, your Android phone can face scrolling, freezing, lagging issues.
In this situation, you need to wipe the cache partition to fix phone screen flickering problem.
Below, follow the steps to wipe the Android cache partition of your phone.
Step 1: Switch off your Android device and wait for a few seconds.
Step 2: Now, long press both Power and Volume Up keys until you see the Android Recovery screen (the steps to boot Android device in recovery mode differ from phone to phone model, so you can search the correct key combination on Google).
Step 3: After that, a fallen Android robot with “No command” text will be pop-up on the screen. Long press both Power and Volume Up key again to show to recovery mode properly.
Step 4: Now, use the Volume buttons to highlight the “Wipe cache partition” option.
Step 5: Then use the Power button to select the option.
Step 6: Next, with the help of Volume buttons high “Yes” and confirm it using the Power button.
Step 7: Then again use the Volume keys to highlight “Reboot system now” and select it using the Power key to restart the device.
Also Read: How To Fix Purple Screen On Samsung Phone
Solution 5: Uninstall Bloatware And Unnecessary Apps
If there are too many apps and bloatware installed on your phone then it can cripple your phone’s performance. So, if there are some apps installed on your phone then you don’t use then just uninstall them to fix the scrolling issue.
Here, follow the steps to do the same.
Step 1: on your phone, go to Settings > Apps & notifications/Apps/App Management.
Step 2: Here, you will get all pre-installed or installed apps. Now, see which apps you don’t need or rarely use.
Step 3: Tap on tap the app and then tap Uninstall.
Solution 6: Clear App Cache And Data
The corrupted app’s cache and data can also cause scrolling problems on your Android phone. So, clearing the cache and data of the app may work to fix this issue.
Here, follow the steps to clear cache and data of the app.
Step 1: Go to Settings > Apps & notifications.
Step 2: Then hit on See all apps.
Step 3: Now, find the app on which you have a scrolling problem (for example Chrome, YouTube, etc.) tap on that app to open.
Step 4: Hit on Storage.
Step 5: Then tap on Clear cache and then Clear data button.
Solution 7: Uninstall And Reinstall The App
You can also uninstall and reinstall the app on which you are facing a scrolling problem.
To do so, just install the problematic app and then open Google Play Store on your phone. Then type the name of the app in the search box and then tap on install button to install it.
Solution 8: Try Safe Mode
You can also use the safe mode feature on your Android phone to check if any third-party apps are causing the scrolling problem as safe mode disables all installed app.
Below, follow the steps to boot your Android phone into safe mode.
Step 1: Long press the Power button until the Power menu appears on the screen.
Step 2: Then, long-press the Power Off option until the “Restart to safe mode” pop-up appears on the screen. (On Infinix and Tecno, long press the XOS or HiOS logo instead).
Step 3: Then tap on OK below that pop-up.
Step 4: Wait a few seconds so that your phone completes rebooting. After that, you will see the “Safe Mode” text in the bottom left of the screen.
Now, see your phone screen is scrolling perfectly or not. If it is working fine then it means that there is a bad app on your phone. So, to fix this, you need to uninstall the recently installed app/apps.
But if you are unable to find it then you need to uninstall the one by one and checking the issue is fixed or not.
Solution 9: Disable Developer Option
Developer options settings in Android smartphones can also affect your phone screen. If you have enabled a developer option mistakenly before your phone stopped scrolling then disabling that option can fix the issue.
Below, follow the steps to disable the developer option.
Step 1: On your Android phone, open the Settings app.
Step 2: Then tap on System.
Step 3: After that, tap on Developer option, turn on it from the upper right of the screen.
Note: If you didn’t find the “Developer option” under Settings, then it means that you have not enabled it earlier.
Solution 10: Factory Reset Your Phone
If you are still facing scrolling problems on your Android phone then lastly you can factory reset your phone. But keep in mind that this will erase all saved data. Therefore, before doing it back up your phone first and then factory reset your device.
Step 1: Tap on your Settings app to open it.
Step 2: Then tap on System > Reset option.
Step 3: Next, select Wipe data (factory reset).
Step 4: After that, hit on Reset to confirm your action.
Step 5: Enter your passcode and wait for your device to reboot.
Well, these are the 10 effective solutions to fix phone scrolling problem on Android. I hope these solutions helped fix this issue. If you still facing the scrolling problem then you should contact your device manufacturer or carrier.
Max Field is a founder of recoverandroid-data.com. He is an Android lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android.