Solutions To Fix Green Line Issue on OnePlus Phone

OnePlus Green Line Issue Solutions

After going through several forums, community and social media sites, I have noticed that many users are complaining that they have started to see green lines on the display of their OnePlus phone.

Many have reported that a green line starts to show up after the software update. It starts with single vertical lines and then the lines keep on increasing and then it covers the major portion of the screen and the phone becomes useless.

So, if you are also seeing green lines on your OnePlus phone, then you don’t need to get worried, as in this article you are going to learn some effective solutions that will help you to fix green line issue on OnePlus phone.

Causes: Why Green Line Start To Appear On OnePlus Devices

As per the reports from the users, the causes for the appearance of green lines are as follows:

  • Updating the phone to the latest version of the software.
  • Some user reported that the green line automatically appeared on their phone’s display even without the software update.

You will find the users reporting on OnePlus Community, Reddit, Quora, Twitter and other platforms about this green line problem.

Also Read: How To Recover Data From OnePlus With Broken Screen

Let’s check out some practical scenarios!

Practical Scenario 1: Green Line On OnePlus 9 Pro

Green line issue on display 9 PRO

I got green line all of a sudden. I didn’t drop the phone. It came by itself all of a sudden.

What will I do. Mine is 14 months old and my warranty is over 2 months ago.

Green line came after update of Android 13 version LE 2121_11_F.17

Source: OnePlus Community

Practical Scenario 2: Green Line Issue On OnePlus 8T

Green Line issue on screen

Hi everyone, My phone is still running on Oxygen OS 11 and Android 11..The model of my 8T is KB2001..My phone is also a victim of the “Green line” issue..idk what happened, i was using it normally..i noticed the green line appear faintly and then it’s super bright now!! Could anybody help me out here for a possible solution to getting rid of this green line? Thanks in Advance 🙂

Source: Reddit

So, that was just two examples. But there are a lot of OnePlus users out there experiencing this issue.

Anyway, coming back to the topic, let’s find out the solutions to fix green line issue on OnePlus phone.

Also Read: OnePlus Lockbox Recovery – Recover Data From Private Safe/Lockbox

How To Fix Green Line Issue On OnePlus Phone

In my opinion, the only best way to get rid of green line problem is by carrying your phone to the service center and getting the screen replaced.

However, there are some tips/solutions that you can try yourself to solve the issue and save time.

Solution 1: Restart Your OnePlus Phone

This is the very first step that you must follow, as restarting gives a fresh start and helps in solving various major and minor issues

  • Press Power button until the menu appears.
  • Here tap on “Restart” option.

Restart OnePlus Phone

After restart, check if the green line has disappeared or not. If not, then you can follow other solutions.

Solution 2: Restart The Device In Safe Mode

If you have downloaded any third-party apps recently and after that you started to notice the appearance of green line, then it’s time to restart the device in safe mode to identify the culprit.

In safe mode all the third-party app gets disabled, so it gets easy to find out the cause.

  • To enter safe mode on OnePlus phone, press Power button until the Menu option appears.
  • Tap and hold “Power off” option.

Boot OnePlus Phone In Safe Mode

  • A new pop-up will appear saying “Reboot to safe mode”. Tap “Ok” to continue.

Restart OnePlus Phone In Safe Mode

Your phone will enter safe mode. Now see if green line has gone or not.

If green line has disappeared, then it might be possible that third-party apps that you installed recently are creating the issue. Hence, you must uninstall the recently installed apps one by one and then check.

Also Read: Solutions To Fix Android Phone Blue Screen of Death

Solution 3: Update Software On Your Phone To Latest Version

OnePlus releases the software update frequently, particularly when users face software bugs and glitches.

So, check for any new software update for your OnePlus phone and if any available, then kindly update it.

  • On your phone, go to Settings > About device/About phone.
  • Now, check if any new update is available or not. And if there is, then download and install it.

Update OnePlus Phone

Solution 4: Factory Reset Your Phone

If still your green line issue is not solved, then it is recommended that you should factory reset your device and then check.

Note: Factory reset will erase all data from the device, hence it is recommended that you must backup your device data first.

  • Go to Settings app.
  • Search for factory reset and tap on “Erase all data” options.
  • Enter the PIN/Password and tap on “Erase data” to confirm.

Factory Reset OnePlus Phone

Once the process completes, set-up your device and then see if green line problem has been solved or not.

Also Read: How To Fix Android White Screen Of Death (WSOD)

Solution 5: Carry Your Phone To Service Center For Screen Replacement

If none of the above-mentioned solutions helped you then it’s time to contact OnePlus support team.

Or it would be better if you carry your phone to your nearest OnePlus service center and request them for screen replacement.

According to Android Authority, OnePlus has announced a lifetime warranty against “green line” issue and this policy is applicable to Indian customers.

Hence, visit OnePlus service center and find out how you can get help with the replacement of your phone screen.

Related Frequently Asked Questions [FAQs]

Question 1: Is OnePlus Offering Free Screen Replacement For Green Line Issue?

Answer 1: Yes, as per Android Authority report, OnePlus is offering free screen replacement for green line issue for some affected OnePlus devices for Indian customers.

Question 2: Which OnePlus Phone Models Are Affected With Green Line Issue?

Answer 2: OnePlus users who have updated their phone to OxygenOS 13 are encountering green line issue.

The following phone models are affected:

  • OnePlus 8
  • OnePlus 8 Pro
  • OnePlus 8T
  • OnePlus 9
  • OnePlus 9R
  • OnePlus 9 Pro
  • OnePlus 10T
  • OnePlus 10R
  • OnePlus 10 Pro
  • OnePlus 11
  • OnePlus 11R
  • OnePlus Nord series

Wrap Up

The green line issue on OnePlus devices has affected many users as there have been lots and lots of complaints and reports, reported by the users.

You can contact or visit the service center for screen replacement, but before that, you can follow some solutions by yourself which are mentioned in this article to solve the issue.

If you have found this post helpful, then please share it as it can help others!

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