Fix Voicemail Notification Won’t Go Away On Samsung S22/S21

How To Fix Voicemail Notification Stuck On Samsung S22 or S21

Read and Follow The Solutions To Fix Voicemail Notification Stuck or Won’t Go Away On Samsung S22, S22 Ultra, S22 Plus, S21, S21 Ultra, S21 Plus!

When someone call you, you may not be able to pick up the call or you might be unaware of the incoming call. In such cases, you will be notified with a voicemail notification on your device.

However, after you receive and listen to that voicemail, the notification should go automatically. But it stays or stuck on status bar and doesn’t go away.

The same problems many Samsung users are facing. So, in this post, you going to get rid of voicemail notifications that won’t go away on Samsung S22 (Ultra/Plus)/S21 (Ultra/Plus).

Let’s start with real user practical scenarios!

Practical Scenario 1: Voicemail Notification Stuck On Samsung S22 Ultra

Voicemail notification won’t come off


I got my S22 ultra and I noticed that I have 2 voicemail messages that will not go away, and I do not have any voicemail.

I’m not sure what to do to get it off.

Source: Samsung Community

Practical Scenario 2: A Samsung S21 User Can’t Remove Voicemail Notification

I have a voicemail notification appear on the top tool bar, and cannot remove it

I have a voicemail notification icon appear on the top toolbar of the phone. Whatever I have tried I cannot delete it. Any ideas. Thanks.

Source: Samsung Community

Those are just two practical scenarios! Just like above practical scenarios, there are other several Samsung phone users encountering with the same problem.

Anyway, let’s find out – Why voicemail notification won’t go away on Samsung Galaxy S21 or S22 series phone?

Also Read: 11 Ways To Fix Visual Voicemail Not Working On Android

Reasons: Why Voicemail Notification Won’t Go Away On Samsung S22 or S22?

Following could be the reasons which can lead to such issue.

  • Your phone might be running on software that has bug.
  • The interference in network connection may also cause such problems.
  • Your phone app might have some glitches.
  • You have received the voicemail from unknown or spam number.

Those were the causes, now let’s find out the solutions that can fix your voicemail notification won’t go away on your Samsung S22 or S21 series phone.

Solution 1: Hard Reset Your Phone

This is the verified and trusted fix, a user was able to fix the issue by hard resetting the phone.

Maybe you can try this, to fix yours as well:

Press and hold Volume Up/Down button and Power button at the same time.

This will clear it.

Solution 2: Call and Send A New Voicemail To Yourself and Delete It

This is another simple trick that is also the tested solution performed by one of the users.

Yes, it might sound crazy, but it worked.

Simply call yourself from another phone and send a new voice message. Now, open your voice messages box and delete it. You will then see that notification has been cleared off.

Also Read: How To Retrieve Deleted Or Lost Voicemails From Android

Solution 3: Listen To All Of Your Voicemail

Let me tell you that you have to listen to all of your voicemail messages in order to remove voicemail notification.

Once, you have listened to your new messages, the notification will automatically should disappear.

Note: In order to access and set up your voicemail, you have to contact your network provider.

Solution 4: Clear Cache and Data of Phone App/Phone Services

This is proven solution that had fixes the issue for several users. Simply clear the cache and data of the phone app or phone services.

It clears the cache files and data related to phone app or phone services. If there is any bugs or corrupted file or data associated with the phone/phone services app, that will be deleted from the device.

  • On your device, go to Settings app.
  • Tap Apps> Phone App.
  • Tap Storage.
  • Tap Clear Cache and then on Clear Data.

Clear Cache And Clear Data Of Phone App

If problem still persists, then repeat the process and instead of phone app, select phone services and clear its cache and data.

I hope, after this, your issue will get solved.

Also Read: How To Fix Gmail Notifications Not Working On Android

Solution 5: Restart Your Phone

Honestly saying, majority of the issue just get solved by simply restarting the device.

This should be your very first solution to fix voicemail symbol won’t go away on Samsung S22/S21.

Simply press and hold Side button and select Power Off option from the Menu.

Now, restart the phone. Press and hold Power button until phone reboot.

Solution 6: Force Stop Phone App/Phone Services

Voicemail is a feature associated with phone app and phone services app. Hence, force stopping the Phone app or phone services app will force stop all the functionalities of it in the background.

So, if app is stuck, then doing this will fix the issue of voicemail stuck in notification panel.

  • Go to Settings app.
  • Tap Apps> Phone app.
  • Tap Force stop.

Solution 7: Put Your Device In Safe Mode And Check

Try safe mode, as in this mode all the third-party apps get disabled.

I am saying this, because sometimes third-party apps might interfere/conflict with the phone app/phone services app or installing app from unknown source might bring malware that could affect your device.

Hence, put your Samsung S22/S21 series phone in Safe mode and see if this fixes your issue.

If problem gets solved in Safe Mode, then it is confirmed that any third-party apps is causing the issue. So, here you have to configure which third party app is causing the problem and uninstall them.

Or you can try to uninstall the recently installed app one-by-one and check the issue is resolved or not in normal mode.

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Solution 8: Turn Off Voicemail and Use Call Forwarding Feature

After following the above-mentioned solution, if your problem is still not solved, then it’s time to turn off the voicemail and use call forwarding feature if you are not able to get rid of new voicemail notification in Samsung S22/S21.

However, the voicemail services are controlled by your network provider. If you want, you should contact your network provider to turn off your voicemail.

Otherwise, if you want your incoming calls to be forwarded when unanswered, unreachable or busy, you can do so by following the below steps:

  • Go to Phone app and tap on 3 vertical dots to open up the Menu. Tap on Settings.
  • Tap on Supplementary services> Call forwarding.

Turn Off Voicemail and Use Call Forwarding Feature On Samsung

  • Now, select how and when you want your calls to be forwarded.
  • Simply, enter the number to which calls will be forwarded and click on Update.

Enter phone number for call forwarding on Samsung

Also Read: Samsung S21, S21 Ultra Sim Card Not Detected? Here Is The Fix!

Solution 9: Factory Reset Your Device

If none of the solutions work for you then you can try to factory reset your device. But keep in mind that all the saved data and installed apps will also get deleted along with personal files such as photos, videos, etc.

Hence, it is recommended that you must first backup your device data and then perform factory reset.

  • Go to Settings app.
  • Tap General Management> Reset.
  • Tap Factory data reset> Reset.

Factory Reset Samsung Galaxy Phone

Solution 10: Contact Samsung Support

I hope by following the above troubleshooting, your might be able to remove voicemail notification on Samsung S21 or S22 series.

But in case, if you aren’t able to get rid of it, then you can contact Samsung support, explain your issue, they might be able to help in the right direction.

Also Read: Fix Moisture Detected On Samsung S21, S21 Ultra, S21 Plus [16 Fixes]

Frequently Asked Questions (FAQs)

Question 1: How To Clear “New Voicemail” Notification on Samsung Galaxy

Answer: Sometimes, you get “New Voicemail” notification even when there is no message in your inbox. In this case, you can remove the annoying notification by simply clearing the app’s data.

Here how to clear app’s data:

  • Go to Settings> Apps> All apps.
  • Tap on Storage.
  • Tap on Clear data and then tap OK to confirm.
  • Now, switch off your device and then power on it, you will see it’s gone.

Question 2: Why Samsung Phone Doesn’t Notify When I Have a Voicemail?

Answer 2: Maybe the notification is turned off for the app and thereby you are not notified about the voicemail.

So, you need to just go to Settings> Notifications and make sure that the Notification toggle is turned on for the app.

Question 3: How To Customize Voicemail Notifications On Samsung?

Answer 3: If you want to customize voicemail notifications then you can do so by following the below steps.

You can change the notification type or the sound that rings when you receive a voicemail.

Anyway, here are the steps:

  • Open Phone app. Tap on 3 vertical dots to bring the More option icon.
  • Tap Settings> Voicemail> Notifications.

How To Customize Voicemail Notifications On Samsung

Now, here you can choose the notification preferences for voicemails.

Customize notification preferences for voicemails on Samsung

  • Select Alert or Silent. If you have selected Alert, then you will have the option to tap Sound and select the ringtones or music that will get played when you receive a new voicemail.
  • If you want, you can turn on or turn off toggle next to Shows as pop-up.
  • If you want, you can turn on or turn off toggle next to Vibrate.
  • Tap on Lock Screen, to select the option to display or not to display notification when screen is locked.

Wrap Up

I hope by following the above-mentioned solutions, your problem of Voicemail notification stuck on Samsung S22, S22 Ultra, S22+, S21, S21 Ultra or S21+ that not going away, has been solved.

These are the tested and proven fixes that will definitely help you to fix the issue.

If you have found this post helpful or useful, then please share it, as it can help others.