Fix Samsung S24/S24 Ultra/S24 Plus Low Audio/Sound During Calls

Fix Low Audio Or Sound During Calls On Samsung S24, S24 Plus or S24 Ultra

Are you facing low sound during calls on your Samsung S24 series phone? If yes and due to this you get frustrated as you need to ask “What did you say?” again and again. You tried to rise the volume by pressing the volume up button repeatedly but it didn’t work.

Luckily, there are some possible solutions that you can try to fix Samsung S24/S24 Ultra/S24 Plus low audio/sound during calls. So, just keep trying the methods until the problem gets solved.

How To Fix Low Audio/Sound During Calls On Samsung Galaxy S24/S24+/S24 Ultra

Here you will find some solutions to increase call volume in Samsung S24 Plus, S24 Ultra or S24 during calls.

Fix 1: Check Volume Settings Levels

You should first check that your phone’s call volume and media volume sliders are both turned up to their maximum levels.

Sometimes the slider moves to lower accidentally and you don’t know about it. So, check it and if you find it low then keep it up from the phone’s Settings app.

 You can increase the volume during the call using the Volume up key.

Fix 2: Use Speaker/Headphone

You can turn on the speaker or use a wired headphone to check if call volume is increased or not. It will confirm if the problem is occurring due to a hardware microphone or a volume output issue through the earpiece.

Fix 3: Check for Blockage

If the speaker of your phone is blocked by dust particles or any other stuff then this will also prevent the coming sound or your voice from being transmitted clearly to the other party.

So, you need to check it and if you find any stuff then clean it. You should also remove the phone case if it is covering the microphone area.

Fix 4: Turn On “Extra Volume For Calls”

Another fix to improve the call volume of Galaxy S24 (Plus) (Ultra) is by enabling the “extra volume for calls” feature. This will boot audio during the phone calls.

Here follow the steps to do this:

  • On your Samsung phone open the Settings app.
  • Then tap on Accessibility.
  • After this enable “Extra volume for calls” feature.

Fix 5: Update Your Samsung Phone OS

You should also check the update for your smartphone as the latest update has the capacity to fix the bugs that may be causing the sound issue during phone calls.

Below learn how to update your Samsung phone OS:

  • Go to Settings.
  • After this tap on Software update.
  • Now, check the latest software update is available or not.
  • If you find the latest update then follow the on-screen steps to download and install it.

Fix 6: Disable Hearing Aid Compatibility

When you turn on the hearing aid compatibility feature then your smartphone automatically adjusts the sound so that it works better with the hearing aids.

However, this feature can cause issues and prevent you from adjusting the phone calls audio.

Hence, you are suggested to disable this feature to fix the low sound issue during phone calls.

Below are the instructions to disable it:

  • Open the Phone app on your Samsung phone.
  • Then tap on 3 vertical dots.
  • Next, tap on Settings.
  • Now, tap on other call settings.
  • At last, toggle off the Hearing aid compatibility.

Turn Off Hearing Aid Compatibility


Fix 7: Reset App Preferences

The apps can also conflict with the phone’s system function like call volume.

Hence, you should reset the app preferences to solve the issue. If you don’t know how to do this then follow the below steps to do the same:

  1. Open the Settings app on your Samsung S24 series phone.
  2. Then tap on Apps.
  3. After this hit on three vertical dots.
  4. Hit on Reset App Preferences.
  5. At last, tap on Reset apps.

Fix 8: Wipe Cache Partition In Recovery Mode

You can clear the cached memory to clean up bugs or glitches from your phone’s system to solve the low volume during calls on Samsung.

Here are the steps that you need to follow:

  • Firstly, you need to boot your Samsung phone into Recovery mode from here.
  • After this, highlight the “Wipe cache partition” option using Volume down key.

Wipe Cache Partition on Samsung S24 Series

  • Then select it using the Power button.
  • Next, highlight the “Reboot system now” option using the Volume key and select it using the Power key.

Fix 9: Factory Reset Your Samsung S24 Series Phone

If wiping the cache partition of your device didn’t solve the issue then you should factory reset your Samsung phone.

Note: Before you follow the steps to factory reset your device, you must backup all your previous data as this will erase all user data from your phone.

Below, follow the steps to factory reset your Samsung Galaxy S24, S24 Plus or S24 Ultra phone:

  • Open the Settings app.
  • Then go to General Management.
  • Next, tap on Factory Data Reset.

Fix 10: Visit Samsung Service Center

If the issue is still not solved then it means that it is a hardware-related issue and to fix it you need to visit the Samsung service center.

You can also contact a Samsung-authorized service center to check the issue.

If the microphone or speakers of your phone is damaged then it would require component-level repair. Off cause, you need to pay for it but the problem will be resolved.

Wrap Up

So, in this guide, we have covered 10 possible ways to fix Samsung Galaxy S24, S24 Plus, or S24 Ultra low audio/sound during calls.

We hope that after trying these methods you will be able to improve the volume of your calls and hear the sound.

If this guide helped you then you can share it so that it can help others.

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