How To Fix “Unfortunately, Messenger Has Stopped” Error on Android

solved unfortunately messenger has stopped error

Overview: Many user using messenger app on their Android are getting error message “Unfortunately, Messenger Has Stopped”. So,   in this article I am going to provide working solutions on how to fix “Unfortunately, Messenger Has Stopped” error on Android.

As we all know that Facebook Messenger app has now become one of most used application for Android because this app is Facebook official application and it allow users to chat, to do voice calling with their friends and family members.

But sometime Facebook messenger app start to throw unexpected error message that cause the app to crash and one of this error is, ‘Unfortunately, Messenger has stopped’ error as I have mentioned above.

Below you can find example – users encountering with such messenger error.

User example facing Messenger has stopped error:

Facebook messenger has stopped working.

When I try to go on facebook messenger I get a message come up saying that it has stopped working. How do I get it to work again? I cleared the cashe for messenger but still does the same. Please help.

SourceAndroid Central

In above example user is not able to access facebook messenger app and it display the same error message – messenger has stopped.

Also Read: Fixed: ‘No Command’ Error In Recovery Mode on Android

But why messenger throw such error message. What is the reason behind it?

Here is the answer.

Why Messenger Chat Application Display Unfortunately Messenger has Stopped Error Message

Honestly speaking there is no accurate reasons have been found for the occurrence of this error message.

However, there are few possible reasons that could make messenger to display this specific error.

They are:

  • If your messenger app has lots of messages, video, photos, gif images, animation that you have not deleted from long time.
  • If you have not cleaned your phone from very long time. If you do not clean your phone then it accumulates lots of junk files and this could be another reason that makes your messenger app to throw this error message. So, it is always recommended that you must clean your phone in regular basis. You can use phone built-in security app or download any reputed phone cleaning app from play store.

Well, there could be other several reasons that can cause this Messenger has stopped error. And once you start to receive this problem, you will not be able to use Facebook Messenger as you were using earlier. Instead you may get annoyed and irritated.

So, what to do to get rid of unfortunately messenger app has stopped issue.

Fortunately, there are few working solutions that you can follow and fix this issue.

Also Read: 5 Must To Apply Tips To Secure Android Phone or Tablet

Working Solutions To Fix Unfortunately, Messenger Has Stopped

You should follow the solutions one-by-one and check whether your problem of messenger app has been fixed or not.

Important Note: All below mentioned solutions can fix “Unfortunately, Messenger has stopped” but it can also fix other apps throwing the same error messages such as “Unfortunately, Messaging has stopped”. Similarly it can be YouTube, hangout, Games app, Instagram, Bluetooth, Contacts, Gallery or any other apps. Also note that these solution work on all Android Phones & Tablets such as HTC, LG, Xiaomi, Samsung, Motorola, Oppo, Lenovo, ZTE, Huawei, Sony, Nokia, Micromax, etc.

Solution 1: General Troubleshooting – Reboot Your Phone

This is one of the very first steps that you must follow. If you have not Switched OFF of your phone then you must do it now. Many people do not switch off their phone for quite long time.

I would suggest you to do a soft reset – may be this can fix your issue. Simply Switch Off and Switch On your Android device and then launch messenger app to check, whether the issue has been fixed or not.

If problem still exist, then follow next solution.

Also Read: How To Recover Deleted or Lost Photos From Redmi Note 3

Solution 2: Clear Cache and Clear Data of Messenger App

This solution has fixed this problem for many users.

Below you can find the steps on how to clear cache and data of Messenger app.

  • On your phone go to Settings > Applications/Installed Apps.

installed apps


  • In All Application Tab, scroll down and look for Messenger App and tap on it.

messenger app


  • After this you can tap on Clear Cache and Clear Data.

clear messenger cache and data


  • Now tap on Home Screen and Restart your phone.

That’s it!

Now launch messenger app and messenger has stopped error will be gone.

However, if you are still getting the same error, the follow the last and final solution mentioned below.

Also Read: How To Recover Deleted/Lost Photos From Samsung Galaxy S8/S8 Plus

Solution 3: Uninstall and Re-install the Messenger App

If none of the above solutions work for you then the final steps that you must take is to uninstall the messenger app from your phone.

uninstall messenger app


And then re-install it again.

install messenger app


But also do note that uninstalling the app will erase all data of your messenger app such as chat conversation, videos, photos, gif images and other stuff.

Hence, it is recommended that you must take backup of your messenger app before you uninstall it on your phone. However, if you have not kept the backup of messenger app and lost your messenger chat content such as photos, videos, gif images, audio clips or other files then it is highly recommended that you must use reliable and trusted Android Data Recovery program to restore lost data of messenger chat.


Every now and then users are getting messenger has stopped working error. But, you can follow the above mentioned solutions by yourself and you can easily fix and get rid of “Unfortunately, Messenger has stopped” error on Android. The solutions and steps are easy and simple.

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