How To Solve “Firmware Upgrade Encountered An Issue” On Samsung

Fix Samsung Firmware Upgrade Encountered An Issue Please Select Recovery Mode In Kies And Try Again

Learn 3 Solutions To Fix “Firmware Upgrade Encountered An Issue. Please Select Recovery Mode In Kies & Try Again”!

Have you encountered an error message “Firmware upgrade encountered an issue? Please select recovery mode in Kies & try again.” while trying to upgrade, root, or downgrade your Samsung using Odin/Kies?

If so, then don’t panic. In this in-depth guide, I will let you know how to solve “Firmware upgrade encountered an issue” on Samsung.

Before moving to the solutions let’s first look at a real user practical example.

Practical Example: A Samsung Galaxy S4 User Is Asking Solution To Fix “Firmware upgrade encountered an issue”

Firmware Upgrade Encountered an Issue

I get the following message on my Samsung Galaxy S4:

Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. Recovery mode didn’t work out. Is there an alternative solution?

Thank You!

Source: Android Central Forums

Like you, there are many Samsung users who are going through this error and wanted solutions to fix it.

So, without wasting time, we will move to the solutions to fix “Firmware upgrade encountered an issue” on Samsung phones and tablets.

Also Read: [FIXED] Android System WebView Update Problem

Solution 1: Fix “Firmware Update Encountered An Issue” On Samsung Using Kies

You can use Samsung feature known as Kies Firmware Upgrade & Initialization to fix “Firmware upgrade encountered an issue” on Samsung device.

So, follow the below steps to solve “Firmware upgrade encountered an issue” on Samsung with Kies.

Step 1: Download Kies and launch it on your computer and then click on “Tools” and then tap on the “Firmware Upgrade and Initialization” icon.

Download Samsung Kies

Step 2: Now, take out the battery from your Samsung device and look at the model number and S/N number on it.

Fix Firmware Upgrade Encountered An Issue With Kies

Step 3: After this, type the model and serial number on Kies.

Enter Samsung Model Number

Type Samsung Phone Serial Number

Step 4: Kies will inform you that the firmware upgrade and initialization process will wipe all of your files and settings and your device will be updated to the latest version. Click on “OK” to continue.

Kies Firmware Upgrade and Initialization

Step 5: The software will start downloading firmware upgrade files. You will see the below window once the firmware has been downloaded.

Step 6: Next, enter recovery mode on your Samsung phone. To do this you need to follow the steps in the popup. Tick the mark on the box and hit on “Start Upgrade” button.

Samsung Kies Firmware Issue

Step 7: Now, you need to wait unless you see “Emergency firmware recovery completed”. Don’t unplug your Samsung device from your PC during the process.

Also Read: Android Stuck In Fastboot Mode? Here How To Fix It!

Solution 2: Solve “Firmware Upgrade Encountered An Issue” On Samsung With Odin

If the above solution didn’t help then you can use Odin to resolve “Firmware upgrade encountered an issue. Please select recovery mode in kies”.

Before you follow the steps to do this, you need to take care of a few things that are listed below:

  • Ensure your Samsung device is fully charged.
  • Samsung Kies should not run in the background.
  • If you have an SD card on your phone then remove it so that you will not lose data from it.
  • Use an original USB cable.

Now, you need to first install some tools on your computer. They are a USB driver, Odin 3, and Stock Firmware that is compatible with your Samsung phone.

Now, follow the below steps to fix the issue via Odin.

Step 1: After, you have downloaded Odin, USB driver, and stock firmware on your Windows PC.

Step 2: Now, enter your Samsung device into downloading mode by pressing and holding the Power + Home + Volume Down keys unless you see a warning prompt. Then press the Volume Up key.

Fix Firmware Upgrade Encountered An Issue Using Odin

Step 3: Run the Odin app and with the help of USB cable connect your Samsung device to your computer.

Step 4: Now, Odin will automatically recognize your phone. Choose “PDA” or “AP” option for uploading firmware to your bricked Samsung device following direction. Then choose the “Stock Firmware” that you have downloaded earlier on your PC.

Select the AP or PDA option to upload the firmware to your phone

Step 5: Next, check “F. Reset Time” or “Only Auto Reboot” settings are selected or not.

Step 6: Hit the “Start” button to start the process of repairing your Samsung smartphone against the error “Firmware upgrade encountered an issue”. Now, you need to wait unless the work is completed. Don’t disconnect your phone when the process is going on.

Step 7: Now, on the left side of your phone’s screen, you will be able to view a notification name as “PASS”. It means that stock ROM flashed your Samsung phone and you can disconnect your phone from PC.

Troubleshoot Error Firmware Upgrade Encountered An Issue

Step 8: Now, boot your Samsung mobile in the normal way and you will have unbricked Samsung phone in your hand.

Also Read: How To Fix Android System Recovery 3e Stuck Screen Issue

Solution 3: Try Repair Android Tool To Fix “Firmware Upgrade Encountered An Issue” On Samsung

You can try Android Repair software to fix “Firmware upgrade encountered an issue. Please select recovery mode in kies” on Samsung phone and tablet.

Android System Repair tool has the ability to solve this issue on your Samsung phone.

Besides it, you can also solve many other issues on Samsung phones and tablets such as white/black screen of death, system update failure, Samsung device gets bricked, apps keep crashing, Samsung device stuck at Samsung logo, etc.

It supports all models of Samsung phones and tablets such as Samsung Galaxy Note 2/S22/S21/S21/S10/S8/S7/S6/S4/S3/Galaxy Tab 4/Tab 3/Tab 2/Samsung J100h/i9060/G355h/J210f and all the models available in the market.

So, here follow the steps to fix “Firmware upgrade encountered an issue. Please select recovery mode in Kies” on Samsung using Repair Android.

Additional Solution: You can also try to factory reset your Samsung Android device to fix this error but it does not always work in fixing the issue. Anyway, you can try it and before doing this, make sure to create a backup of your Samsung device.

Video Solution: How To Fix Firmware Upgrade Encountered An Issue. Please Select Recovery mode In Kies & Try Again

Video Referral – SOUNDTRICK

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Related Frequently Asked Question [FAQs]

Question 1 – Why “Firmware Upgrade Encountered An Issue” Occur On Samsung?

Answer 1 – If you are rooting your device the first time and don’t know what you are doing with your phone then you may face this type of issue. The main reason for this issue is – when USB debugging is not enabled on your Samsung mobile.

If you are not using the proper way with properly supported files for rooting your Samsung then your device may brick.

Question 2 – How Can I Fix Android Firmware Update Stuck?

Answer 2 – You can fix Android firmware update stuck issue by trying the below-mentioned tips:

  • Restart your device.
  • Check your network connection.
  • Wipe cache partition.
  • Turn on and off Airplane mode.
  • Clear Android cache and data.
  • Perform a factory reset.

Question 3 – What Are The Reason Behind Android Phone Firmware Not Update?

Answer 3 – There are multiple factors that can cause firmware not to update on Android smartphone. Some of the major reasons are discussed below:

  • Unstable or poor internet connection.
  • Google Play Store updates generate issues.
  • Low storage space on your phone for updates.

Question 4 – How Do I Update The Firmware On My Samsung Phone?

Answer 4 – You can easily update the firmware on your Samsung phone by following the below-mentioned steps.

Step 1: Open Settings app on your Samsung phone.

Step 2: Then scroll down and hit on Software update.

Step 3: After this, tap on Download and install.

Step 4: Now, follow the on-screen steps to update your Samsung phone.

Question 5 – Can You Update Samsung Firmware?

Answer 5 – Yes, you can easily update Samsung firmware.

Question 6 – How Do I Update Firmware On Kies 3?

Answer 6 – You can update firmware on Kies 3 by following the below steps.

Step 1: Firstly download Samsung Kies 3 on your computer from here.

Step 2: Then connect your phone to your PC using USB cable.

Step 3: Now, open Kies 3 on your computer. Kies may show a pop-up message when you connect your device to it

Step 4: Then click on a firmware upgrade to begin the process.

Wrap Up

We hope this tutorial was able to fix “Firmware upgrade encountered an issue” on Samsung. You can try Repair Android software to fix this issue in just a few clicks.

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