How To Fix Steam Checkout/Purchase Not Working or Not Loading

Fix Steam Checkout Not Working or Not Loading

Is your checkout not working or not loading on Steam?

Are your purchases not loading or not working on Steam?

If “Yes”, then you are on the right web page, here in this article, you will learn how to fix Steam checkout/purchase not working or not loading.

How To Fix Steam Checkout/Purchase Not Working or Not Loading

To fix checkout or purchases not working or not loading in Steam follow these solutions:

  • Delete Steam Cache Files and Turn OFF Family View.
  • Reset Steam.
  • Disable VPN/Proxy Server.
  • Try To Checkout via Discord Mobile App.
  • Contact Discord Support.

Fix 1. Delete Steam Cache Files and Turn OFF Family View

  • Right-click on Steam icon and click on “Open File Location”.
  • Look for “appcache” folder. Right-click on it and click on “Delete”.

Delete Steam Cache Files

The appcache folder will be re-created after you run Steam again.

  • Open Steam.
  • If Family View is already enabled, then you will see “Family View” icon above.
  • Click on the “Family View” icon, enter your PIN and click “OK” to turn it off.

Turn OFF Family View In Steam

Now, try to purchase/checkout in Steam and I hope this will fix the problem.

Fix 2. Reset Steam

Reset Steam

  • Right-click on Steam icon and click on “Open File Location”.
  • Select everything, except ‘steamapps,’ ‘userdata,’ and the ‘steam‘ folder. Right-click and Delete all.
  • The files and folders you delete will be reinstalled when you re-open Steam.
  • Re-open Steam. Sign-in to your account.
  • Click on Family View icon above to exit Family View.

After this check if your problem is fixed or not.

Fix 3. Disable VPN/Proxy Server

If you are connected to any VPN or Proxy server, then the purchase/checkout will not work. All the transactions initiated through anonymous proxies will be declined by Steam.

Hence, make sure to turn off VPN or disconnect the proxy server, restart your computer, and then try to purchase/checkout.

If you are traveling to some other country, turn off VPN or disconnect the proxy server and then try to purchase/checkout using the billing address as it is mentioned in your bank account.

Fix 4. Try To Checkout via Discord Mobile App

It could be possible that there is a problem with the Steam desktop app or Steam website itself. In such a case, you have to wait until Steam developers completely fix the issue.

In the meantime, you can try Discord mobile app to make purchases.

Fix 5. Contact Discord Support

If still your purchase/checkout is stuck, not working or not loading, then contact Steam Support.

Explain your issue to them in brief and wait for their reply.

Wrap Up

I hope by following the above solutions, you were able to fix Steam checkout/purchase not working or not loading problem successfully.

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